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Scrum Master Team Member

Location:
Charlotte, NC
Posted:
June 26, 2022

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Resume:

Dolly Motiramani

*** ************ **. *** **. ***, Charlotte, NC 28217 Contact: 704-***-**** *****.**********@*****.*** linkedin.com/in/dolly-motiramani-b64a59231

Certified Scrum Master (December, 2021)

Continuous Improvement….Coaching….Empowerment

Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Areas of Expertise

Agile Principles

Tasking Meetings/Retrospectives

Communication

Relative Estimation

Scrum Framework

Story-Based Development

Iteration/Sprint Planning Meetings

Conflict Resolution

Career Progression

Scrum Master Expert

Scrum Alliance

May 2020 – Till Date

Working as a Volunteer where I am sharing my expertise on topics like

How to:

Do Scrum ceremonies (sprint planning, daily stand-ups, sprint review, retrospectives, and trainings, grooming).

Be self-organize and grow cross-functionality.

Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.

Manage the lifecycle of code development, from ideation to sprints to deployment.

Coordinate and manage code releases.

Communicate with other management, engineers, product managers and support specialists on product issues.

Track and communicate team velocity and sprint/release progress.

Create clear and concise epics/stories

Scrum Master

Gemco Group

Dec 2010 - Nov 2014

Collaborate, facilitate, lead and coach Scrum team responsible for developing software products for US Mortgage, Reverse Mortgage, Debts Elimination and Consolidation, Various Survey campaigns, UK Mobile, Loan Modification, Credit Card, Grants, B2B Processes services.

Selected Responsibilities and Achievements:

Facilitate scrum ceremonies (sprint planning, daily stand-ups, sprint review, retrospectives, and trainings, grooming).

Empowered teams to self-organize and grow cross-functionality.

Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.

Met goal of addressing and resolving issues within 24 hours.

Manage the lifecycle of code development, from ideation to sprints to deployment.

Coordinate and manage code releases.

Communicate with other management, engineers, product managers and support specialists on product issues.

Track and communicate team velocity and sprint/release progress.

Taught the team to create clear and concise epics/stories

Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

Facilitated Scrum of Scrum for remote teams.

Team Lead / Process In charge

Gemco Group

Oct 2006 to Nov 2010

Team handling, Client Management, reporting, Managing Workplace Conflict, Attrition Management

Selected Responsibilities and Achievements

Branding and Recruiting for the process.

Client Management – Manage client expectations and collaborate with the client to acquire needed information and direction on their projects. Ensure that all client & project milestones dates are met and communicated appropriately, manage client issues, demands and project milestones by utilization of available tools and documents.

MIS – Ensuring 100% compliance of the reports on the parameters of accuracy and punctuality (regularity) & is as per the SLA.

Quality and Compliance Management.

Performance Management - Maintaining performance dashboards of each team member (Process In charges/Managers) and monitoring the performance on a daily basis along with constant feedback and maintenance of such track sheet (along with the feedback).

Structuring of Incentives and Rolling them on the shop floor

Cold calling and penetrating through UK, US Clients and eventually sending them company’s profile for potential business acquisition.

Forwarding converted and Hot leads to the management for closure

Employee Satisfaction - Recognize, support and capitalize on individual differences in work-styles, personalities, cultures and values to maximize team performance and effectively achieve personal and team goals.

Meet the Client requirements as per the need.

Conducting Performance Appraisals.

Sr. Process Associate

Gemco Group

August 2005 to Sep 2006

Joined as Process Associate later got Internal Job Posting as Senior Process Associate, here I Dialled for US, UK and Australian Process.

Visa

H4 EAD

Education

2007 Master in Business Administration in Human Resources. Guru Jambheshwar University, Hisar, India

2005 Bachelor of Commerce Delhi University, New Delhi, India

Certifications

December, 2021 Certified Scrum Master (CSM) Scrum Alliance, Certificate ID: 001295710 Certification Active through 20 December 2023

Skills

Jira. MS Office. Agile development and best practices. Agile frameworks - Scrum. Waterfall.



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