Dolly Motiramani
*** ************ **. *** **. ***, Charlotte, NC 28217 Contact: 704-***-**** *****.**********@*****.*** linkedin.com/in/dolly-motiramani-b64a59231
Certified Scrum Master (December, 2021)
Continuous Improvement….Coaching….Empowerment
Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
Areas of Expertise
Agile Principles
Tasking Meetings/Retrospectives
Communication
Relative Estimation
Scrum Framework
Story-Based Development
Iteration/Sprint Planning Meetings
Conflict Resolution
Career Progression
Scrum Master Expert
Scrum Alliance
May 2020 – Till Date
Working as a Volunteer where I am sharing my expertise on topics like
How to:
Do Scrum ceremonies (sprint planning, daily stand-ups, sprint review, retrospectives, and trainings, grooming).
Be self-organize and grow cross-functionality.
Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.
Manage the lifecycle of code development, from ideation to sprints to deployment.
Coordinate and manage code releases.
Communicate with other management, engineers, product managers and support specialists on product issues.
Track and communicate team velocity and sprint/release progress.
Create clear and concise epics/stories
Scrum Master
Gemco Group
Dec 2010 - Nov 2014
Collaborate, facilitate, lead and coach Scrum team responsible for developing software products for US Mortgage, Reverse Mortgage, Debts Elimination and Consolidation, Various Survey campaigns, UK Mobile, Loan Modification, Credit Card, Grants, B2B Processes services.
Selected Responsibilities and Achievements:
Facilitate scrum ceremonies (sprint planning, daily stand-ups, sprint review, retrospectives, and trainings, grooming).
Empowered teams to self-organize and grow cross-functionality.
Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs.
Met goal of addressing and resolving issues within 24 hours.
Manage the lifecycle of code development, from ideation to sprints to deployment.
Coordinate and manage code releases.
Communicate with other management, engineers, product managers and support specialists on product issues.
Track and communicate team velocity and sprint/release progress.
Taught the team to create clear and concise epics/stories
Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
Facilitated Scrum of Scrum for remote teams.
Team Lead / Process In charge
Gemco Group
Oct 2006 to Nov 2010
Team handling, Client Management, reporting, Managing Workplace Conflict, Attrition Management
Selected Responsibilities and Achievements
Branding and Recruiting for the process.
Client Management – Manage client expectations and collaborate with the client to acquire needed information and direction on their projects. Ensure that all client & project milestones dates are met and communicated appropriately, manage client issues, demands and project milestones by utilization of available tools and documents.
MIS – Ensuring 100% compliance of the reports on the parameters of accuracy and punctuality (regularity) & is as per the SLA.
Quality and Compliance Management.
Performance Management - Maintaining performance dashboards of each team member (Process In charges/Managers) and monitoring the performance on a daily basis along with constant feedback and maintenance of such track sheet (along with the feedback).
Structuring of Incentives and Rolling them on the shop floor
Cold calling and penetrating through UK, US Clients and eventually sending them company’s profile for potential business acquisition.
Forwarding converted and Hot leads to the management for closure
Employee Satisfaction - Recognize, support and capitalize on individual differences in work-styles, personalities, cultures and values to maximize team performance and effectively achieve personal and team goals.
Meet the Client requirements as per the need.
Conducting Performance Appraisals.
Sr. Process Associate
Gemco Group
August 2005 to Sep 2006
Joined as Process Associate later got Internal Job Posting as Senior Process Associate, here I Dialled for US, UK and Australian Process.
Visa
H4 EAD
Education
2007 Master in Business Administration in Human Resources. Guru Jambheshwar University, Hisar, India
2005 Bachelor of Commerce Delhi University, New Delhi, India
Certifications
December, 2021 Certified Scrum Master (CSM) Scrum Alliance, Certificate ID: 001295710 Certification Active through 20 December 2023
Skills
Jira. MS Office. Agile development and best practices. Agile frameworks - Scrum. Waterfall.