Medical Transcriptionist Customer Service
Resume:
Michelle Surowic
LaGrange GA ****0
********@*****.***
EDUCATION
LaGrange College, LaGrange, GA
BSN-RN (incomplete 2011-2015, a year and a half remaining to get my degree)
WORK EXPERIENCE
McDonald Oil Company August 2018-October 2018
Accounts Payable Clerk
Ensured all accounts were paid on time.
Facilitated all truck inspection reports, repairs and logs were kept up to date and filed appropriately.
Maintained all spreadsheets for amortizations were recorded correctly, filed and sent to all appropriate personnel.
Responsible for keeping up with any overages, such as lights, water, sewer and having these repaired and communicated with electrical companies to get credit back these overages.
Responsible for all bookkeeping needed.
Recorded all payments made in the appropriate database and ledger.
Thrifty Kids/Mickey Shell’s Consignment August 2017-June 2018
Owner/Manager
Facilitate the opening and closing of business.
Maintaining business spreadsheets, bank account, monies going in and coming out of business.
Communication with consignors, customers about sales, promotions, giveaways.
Comply with resale guidelines.
EMS Consultants December 2016-August 2017
Billing Specialist
Communicate with ambulance services, hospitals, skilled nursing homes and hospice to coordinate patient billing
Comply with HIPPA standards
Demonstrate excellent customer service when communicating with patients and clients about insurance billing.
Comply with Medicare, Medicaid, HMO’s, CMO’s, and private insurance policies and procedures when billing ambulance services rendered.
LaGrange Internal Medicine, LaGrange, GA October 2008-August 2015
Medical Transcriptionist
Transcribe dictations for doctors of internal medicine
Communicate with doctors’ offices, patients, and Social Security Administration regarding medical records
Comply with HIPPA standards when handling paperwork
Manpower, LaGrange, GA August 2007- October 2008
Staffing Specialist
Facilitated the placement of employees to temporary or permanent positions as companies required
Demonstrated excellent customer service while communicating with employees and employers, dealing with any grievances and questions that arose
Promoted staffing services to potential employers
Ensured matching of best quality workers and least rollover rates
Recorded time cards for payroll document
TECHNICAL SKILLS
Proficient in Microsoft Office, including but not limited to: Excel, Powerpoint, Word, and Access
Experienced in Banner and Blackboard
Comfortable with both Microsoft and Apple operating systems
Proficient in scheduling through Outlook and Google Calendars
Advanced knowledge of Photoshop and Lightroom photo editing software
Michelle Surowic
141 Bagley Rd.
LaGrange GA 30240
********@*****.***
REFERENCES
Shelly Sines 1-517-***-****
500 McClendan Circle
LaGrange GA 30240
Kathryn Terrell 1-320-***-****
120 Beaver Cove
LaGrange GA 30240
Robert J. Barry 706-***-****
428 Oak Mountain Road
Waverly Hall, GA 31831
Contact this candidate