Bernadette M. Pervis
Sparrows Point, MD 21219
Email: *******@***.***
Administrative / Customer Service Professional with 35 plus years of experience who possesses excellent customer service skills serving both internal and external customers. Efficient team player with excellent planning, organization and problem-solving skills. Skilled at working on both team and independent projects. Work History:
Retail Merchandiser – Driveline Retail Merchandising 3/2020-Present
• Set endcaps and in line per company provided plan-o-gram
• Stock product
Retail Merchandiser – Crossmark 3/2020 – 6/2020
• Set endcaps and in line per company provided plan-o-gram
• Stock product
Merchandising Operations Specialist – Petco 10/2016 – 1/2017
• Set endcaps and in-line according to company plan-o-grams
• Perform opening animal care
• Provide back-up cashier duties
Project Assistant – Stella May 7/2016 – 8/2016
• Review and prepare submittals for submission to A/E
• Assist reviewing vendor invoices and verifying billing information Retail Merchandiser – Crossmark - Glidden/Dyson Team 2/2016 – 6/2016
• Order Ad-stock materials as needed
• Work with department and store management to ensure paint tinting equipment is in service, (POG) placement and on hand counts are accurate
• Assist customers to assess their needs and find products to fill those needs Retail Merchandiser – Hallmark, Inc. 7/2015 – 10/2015
• Placed product according to corporate Plan-o-Gram
• Advise management regarding seasonal and event merchandising
• Assist customers to assess their needs and find products to fill those needs Retail Representative – Crossmark, Inc. 2/2015 – 9/2015
• Placed product according to corporate Plan-o-Gram
• Advise management regarding seasonal and event merchandising
• Assist customers to assess their needs and find products to fill those needs Administrative Assistant – Herman/Stewart Construction 1/2014 – 7/2014
• Create subcontracts as required
• Process submittals for Project Managers
• Track and process Requests for Information
• Prepare owner warranty manuals for completed projects Administrative Assistant – Barlow Concrete Construction 5/2013 – 1/2014
• Manage accounts receivable and confirm receipt of invoices and maintain a schedule of expected payments
• Manage Miss Utility tickets ensuring projects are marked in a timely manner and that tickets are renewed as required by Maryland State Law
Administrative Assistant – Winchester Construction Company, Inc. 4/2012 – 5/2013
• Prepare owner warranty manuals for completed projects
• Solicit pricing for materials for projects
• Transcribe meeting minutes and punch lists
• Create writable documents in Adobe Acrobat
• General office duties
Executive Assistant / Project Assistant – Gardiner & Gardiner 1/2009 – 3/2012
• Prepare technical proposals for government projects
• Perform all Sr. Administrative Assistant / Project Assistant duties
• Provide Administrative assistance to the company President Sr. Administrative Assistant / Project Assistant – Gardiner & Gardiner 9/2007 – 1/2009
• Prepare submittals, RFI’s and other correspondence to A/E, owners and subcontractors\
• Review subcontractor and company certificates for accuracy and compliance with wage scales prior to submission to owners reviewing authority
• Review certificates of insurance for compliance with company requirements of verbiage and coverage limits
• Prepare MBE reports for submission to owners
• Prepare project close out documents for submission to owners
• Provide backup for Bidding Assistant
Administrative Assistant – Barlow Concrete Const. 9/2002 – 9/2007
• Manage accounts receivable and confirm receipt of invoices and maintain a schedule of expected payments
• Prepare job costing for individual projects
• Assist with preparing estimates
• Place concrete orders ensuring accuracy of mix and quantity
• General office duties
Education: University of Vermont, Burlington VT May 1996 Bachelor of Science, Elementary Education
Castleton State College, Castleton VT May 1987
Associate of Science, Business
Computer Proficiency: Microsoft Word, Excel, Outlook, Timberline PJ, Prolog, Adobe Acrobat, Wide Format Plotters, General Office Equipment
Activities: Avid MMO gamer, parrot and canine rescue, reading, finding healthy recipes to prepare