Bernadette M. Pervis

**** **** ******

Sparrows Point, MD 21219

443-***-****

Email: adri1z@r.postjobfree.com

Administrative / Customer Service Professional with 35 plus years of experience who possesses excellent customer service skills serving both internal and external customers. Efficient team player with excellent planning, organization and problem-solving skills. Skilled at working on both team and independent projects. Work History:

Retail Merchandiser – Driveline Retail Merchandising 3/2020-Present

• Set endcaps and in line per company provided plan-o-gram

• Stock product

Retail Merchandiser – Crossmark 3/2020 – 6/2020

• Set endcaps and in line per company provided plan-o-gram

• Stock product

Merchandising Operations Specialist – Petco 10/2016 – 1/2017

• Set endcaps and in-line according to company plan-o-grams

• Perform opening animal care

• Provide back-up cashier duties

Project Assistant – Stella May 7/2016 – 8/2016

• Review and prepare submittals for submission to A/E

• Assist reviewing vendor invoices and verifying billing information Retail Merchandiser – Crossmark - Glidden/Dyson Team 2/2016 – 6/2016

• Order Ad-stock materials as needed

• Work with department and store management to ensure paint tinting equipment is in service, (POG) placement and on hand counts are accurate

• Assist customers to assess their needs and find products to fill those needs Retail Merchandiser – Hallmark, Inc. 7/2015 – 10/2015

• Placed product according to corporate Plan-o-Gram

• Advise management regarding seasonal and event merchandising

• Assist customers to assess their needs and find products to fill those needs Retail Representative – Crossmark, Inc. 2/2015 – 9/2015

• Placed product according to corporate Plan-o-Gram

• Advise management regarding seasonal and event merchandising

• Assist customers to assess their needs and find products to fill those needs Administrative Assistant – Herman/Stewart Construction 1/2014 – 7/2014

• Create subcontracts as required

• Process submittals for Project Managers

• Track and process Requests for Information

• Prepare owner warranty manuals for completed projects Administrative Assistant – Barlow Concrete Construction 5/2013 – 1/2014

• Manage accounts receivable and confirm receipt of invoices and maintain a schedule of expected payments

• Manage Miss Utility tickets ensuring projects are marked in a timely manner and that tickets are renewed as required by Maryland State Law

Administrative Assistant – Winchester Construction Company, Inc. 4/2012 – 5/2013

• Prepare owner warranty manuals for completed projects

• Solicit pricing for materials for projects

• Transcribe meeting minutes and punch lists

• Create writable documents in Adobe Acrobat

• General office duties

Executive Assistant / Project Assistant – Gardiner & Gardiner 1/2009 – 3/2012

• Prepare technical proposals for government projects

• Perform all Sr. Administrative Assistant / Project Assistant duties

• Provide Administrative assistance to the company President Sr. Administrative Assistant / Project Assistant – Gardiner & Gardiner 9/2007 – 1/2009

• Prepare submittals, RFI’s and other correspondence to A/E, owners and subcontractors\

• Review subcontractor and company certificates for accuracy and compliance with wage scales prior to submission to owners reviewing authority

• Review certificates of insurance for compliance with company requirements of verbiage and coverage limits

• Prepare MBE reports for submission to owners

• Prepare project close out documents for submission to owners

• Provide backup for Bidding Assistant

Administrative Assistant – Barlow Concrete Const. 9/2002 – 9/2007

• Manage accounts receivable and confirm receipt of invoices and maintain a schedule of expected payments

• Prepare job costing for individual projects

• Assist with preparing estimates

• Place concrete orders ensuring accuracy of mix and quantity

• General office duties

Education: University of Vermont, Burlington VT May 1996 Bachelor of Science, Elementary Education

Castleton State College, Castleton VT May 1987

Associate of Science, Business

Computer Proficiency: Microsoft Word, Excel, Outlook, Timberline PJ, Prolog, Adobe Acrobat, Wide Format Plotters, General Office Equipment

Activities: Avid MMO gamer, parrot and canine rescue, reading, finding healthy recipes to prepare

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