Medical Collector Collection Representative
Resume:
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<div class="" style="margin-bottom:2pt; margin-top:3pt; font-weight:500; font-size:18pt; margin-bottom:0pt; margin-top:0pt; ">Amy Kafkaloff</div>
27 W LAUREL AVE, Apt B<br>
Sierra Madre, CA 91024
<br>Phone: 626-***-****
<br>Alt Phone: 626-***-****
<br>Email: adri15@r.postjobfree.com
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<div tabindex="0" title="objective" class="" style="position:relative; display:block; margin-bottom:3pt; margin-top:0pt; background-color:RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width:100%; color:black; text-align:inherit; padding-left:0pt; padding-right:0pt; display:none; ">
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Objective</h2>
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<span class="" style="font-weight:600; ">Objective</span>
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<div tabindex="0" title="abilities" class="" style="position:relative; display:block; margin-bottom:3pt; margin-top:0pt; background-color:RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width:100%; color:black; text-align:inherit; padding-left:0pt; padding-right:0pt; display:none; ">
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Ability Summary</h2>
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<div class="" style="margin-bottom:0pt; padding-left:2pt; word-break:break-word; overflow-wrap:break-word; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">A proven background of achievements, which demon-strate proven abilities in al aspects of customer service, including full spectrum clerical duties.</div>
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<div tabindex="0" title="employment" class="" style="position:relative; display:block; margin-bottom:3pt; margin-top:0pt; background-color:RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width:100%; color:black; text-align:inherit; padding-left:0pt; padding-right:0pt; display:none; ">
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Employment History</h2>
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<span class="" style="font-size:24pt; color:green; "><i class="" style i></span>
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<span class="" style="font-weight:600; ">Employment History</span>
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<div tabindex="0" title="education" class="" style="position:relative; display:block; margin-bottom:3pt; margin-top:0pt; background-color:RGB(255, 255, 255); border: 0px solid rgba(0, 0, 0, 0.125); width:100%; color:black; text-align:inherit; padding-left:0pt; padding-right:0pt; display:none; ">
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Education History</h2>
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<td class="" style="padding-left:0pt; vertical-align:top; white-space:nowrap; padding-right:1pt; display:none; text-align:left; ">09/2022</td>
<td class="" style="padding-right:0pt; vertical-align:top; padding-bottom:2pt; ">
<div class="" style
<div class="" style="font-weight:bold; font-family:Arial; font-weight:700; font-size:10pt; text-align:left; ">
<span class="" style MBA</span>
</div>
<div>Master's Degree </div>
</div>
<div>
University of Phoenix<span class="" style Pasadena, CA </span>
</div>
<div class="" style="word-break:break-word; overflow-wrap:break-word; ">
Amy J. Kafkaloff<br>
<br>
<img height="2" width="723"><h1>Â </h1>
Â
<h1><strong>SUMMARY OF QUALIFICATIONS</strong></h1>
<br>
Refined skills-set and extensive experience in the areas of administrative support, customer service, billing, collections, and accounts payable. Also highly computer literate in a wide variety of software programs including all Microsoft Office and other DOS platforms. A self-motivated person with excellent communication and interpersonal skills.<br>
<br>
<br>
<strong>PROFESSIONAL EXPERIENCE</strong><br>
<br>
House Ear Clinic 2013<br>
<em>Medical Collection Specialist</em><br>
 <ul><li><em>Worked with HMO,PPO, MediCal Plans, and scheduling payment plans for patients.</em></li>
<li><em>Billed insurance companies, and resolved delinquent accounts.</em></li>
</ul>
<br>
Huntington Hospital, Pasadena, CA 2012-2013<br>
<em>Medical Records Clerk </em><br>
 <ul><li>Maintaining medical records and providing data entry support to the Medical Records Department, using the Medi-Tech System. Also providing daily operations and administrative support. This is a temporary assignment through The Robert Half agency, which will end in the summer of this year.</li>
</ul>
<br>
Victoria's Secret, Arcadia, CA <em>2006 - Present</em><br>
<em>Beauty Consultant </em><br>
 <ul><li>Interacted with customers specializing in intimate apparel, merchandise, product knowledge, and special purchases and promotions.</li>
<li>Also responsible for merchant cashiering, inventory management, sales and returns.</li>
</ul>
<br>
Southern California Edison, Rosemead, CA <em>2008 - 2009</em><br>
<em>Administrative</em><br>
 <ul><li>Responsible for matching vendor invoices to purchase orders; SAP experience to match images to corresponding documents.</li>
<li>Resolved customer's questions via telephone and in person.</li>
<li>Researched invoices against purchase orders for payment resolution. Legacy System experience to research previous invoice payments.</li>
</ul>
<br>
Tenet Healthcare, Alhambra, CA &nb
</div>
</td>
<td class="" style="float:right; vertical-align:top; white-space:nowrap; padding-left:1pt; display:none; text-align:left; ">09/2022</td>
</tr>
<tr class="" style="margin-bottom:0pt; padding-left:2pt; -webkit-column-break-inside: avoid; page-break-inside:avoid; break-inside:avoid; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">
<td class="" style="padding-left:0pt; vertical-align:top; white-space:nowrap; padding-right:1pt; display:none; text-align:left; ">10/2013</td>
<td class="" style="padding-right:0pt; vertical-align:top; padding-bottom:2pt; ">
<div class="" style
<div class="" style="font-weight:bold; font-family:Arial; font-weight:700; font-size:10pt; text-align:left; ">
<span class="" style Criminal Justice Administration Management/Law</span>
</div>
<div>Bachelor's Degree </div>
</div>
<div>
University Of Phoenix<span class="" style CA </span>
</div>
<div class="" style="word-break:break-word; overflow-wrap:break-word; ">
</div>
</td>
<td class="" style="float:right; vertical-align:top; white-space:nowrap; padding-left:1pt; display:none; text-align:left; ">10/2013</td>
</tr>
<tr class="" style="margin-bottom:0pt; padding-left:2pt; -webkit-column-break-inside: avoid; page-break-inside:avoid; break-inside:avoid; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">
<td class="" style="padding-left:0pt; vertical-align:top; white-space:nowrap; padding-right:1pt; display:none; text-align:left; ">08/1991</td>
<td class="" style="padding-right:0pt; vertical-align:top; padding-bottom:2pt; ">
<div class="" style
<div class="" style="font-weight:bold; font-family:Arial; font-weight:700; font-size:10pt; text-align:left; ">
<span class="" style Medical</span>
</div>
<div>Associate's Degree </div>
</div>
<div>
Watterson College<span class="" style Pasadena, CA </span>
</div>
<div class="" style="word-break:break-word; overflow-wrap:break-word; ">
</div>
</td>
<td class="" style="float:right; vertical-align:top; white-space:nowrap; padding-left:1pt; display:none; text-align:left; ">08/1991</td>
</tr>
<tr class="" style="margin-bottom:0pt; padding-left:2pt; -webkit-column-break-inside: avoid; page-break-inside:avoid; break-inside:avoid; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">
<td class="" style="padding-left:0pt; vertical-align:top; white-space:nowrap; padding-right:1pt; display:none; text-align:left; ">08/1987</td>
<td class="" style="padding-right:0pt; vertical-align:top; padding-bottom:2pt; ">
<div class="" style
<div class="" style="font-weight:bold; font-family:Arial; font-weight:700; font-size:10pt; text-align:left; ">
<span class="" style Humanities And The Arts</span>
</div>
<div>2 Years at College or a Technical or Vocational School </div>
</div>
<div>
Pasadena City College<span class="" style Pasadena, CA </span>
</div>
<div class="" style="word-break:break-word; overflow-wrap:break-word; ">
</div>
</td>
<td class="" style="float:right; vertical-align:top; white-space:nowrap; padding-left:1pt; display:none; text-align:left; ">08/1987</td>
</tr>
<tr class="" style="margin-bottom:0pt; padding-left:2pt; -webkit-column-break-inside: avoid; page-break-inside:avoid; break-inside:avoid; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">
<td class="" style="padding-left:0pt; vertical-align:top; white-space:nowrap; padding-right:1pt; display:none; text-align:left; ">06/1981</td>
<td class="" style="padding-right:0pt; vertical-align:top; ">
<div class="" style
<div class="" style="font-weight:bold; font-family:Arial; font-weight:700; font-size:10pt; text-align:left; ">
<span class="" style Variety</span>
</div>
<div>High School Diploma </div>
</div>
<div>
South Pasadena High School<span class="" style South Pasadena, CA </span>
</div>
<div class="" style="word-break:break-word; overflow-wrap:break-word; ">
Watterson College medical assisting, and computer billing, University of Phoenix//BS Healthcare Administration in progress.
</div>
</td>
<td class="" style="float:right; vertical-align:top; white-space:nowrap; padding-left:1pt; display:none; text-align:left; ">06/1981</td>
</tr>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Occupational Licenses, Certificates and Training</h2>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Honors and Activities</h2>
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<div class="" style="margin-bottom:0pt; padding-left:2pt; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">EXCEL, WORD,LOTUS,WINDOW 3.1 WINDOWS 95,98,WINDOWS POWER POINT</div>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Additional Information</h2>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Detailed References</h2>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Résumé Free Text</h2>
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<div class="" style="display:flex; flex-wrap:wrap; ">
<div class="" style="margin-bottom:0pt; padding-left:2pt; word-break:break-word; overflow-wrap:break-word; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">Amy J. Kafkaloff<br>
<br>
<img height="2" width="723"><br>
<h1>Â </h1>
<br clear="ALL">
<h1><strong>SUMMARY OF QUALIFICATIONS</strong></h1>
<br>
Refined skills-set and extensive experience in the areas of administrative support, customer service, billing, collections, and accounts payable. Also highly computer literate in a wide variety of software programs including all Microsoft Office and other DOS platforms. A self-motivated person with excellent communication and interpersonal skills.<br>
<br>
<br>
<strong>PROFESSIONAL EXPERIENCE</strong><br>
<br>
House Ear Clinic 2013<br>
<em>Medical Collection Specialist</em><br>
<br>
<ul><li><em>Worked with HMO,PPO, MediCal Plans, and scheduling payment plans for patients.</em></li>
<li><em>Billed insurance companies, and resolved delinquent accounts.</em></li>
</ul>
<br>
Huntington Hospital, Pasadena, CA 2012-2013<br>
<em>Medical Records Clerk </em><br>
<br>
<ul><li>Maintaining medical records and providing data entry support to the Medical Records Department, using the Medi-Tech System. Also providing daily operations and administrative support. This is a temporary assignment through The Robert Half agency, which will end in the summer of this year.</li>
</ul>
<br>
Victoria's Secret, Arcadia, CA <em>2006 - Present</em><br>
<em>Beauty Consultant </em><br>
<br>
<ul><li>Interacted with customers specializing in intimate apparel, merchandise, product knowledge, and special purchases and promotions.</li>
<li>Also responsible for merchant cashiering, inventory management, sales and returns.</li>
</ul>
<br>
Southern California Edison, Rosemead, CA <em>2008 - 2009</em><br>
<em>Administrative</em><br>
<br>
<ul><li>Responsible for matching vendor invoices to purchase orders; SAP experience to match images to corresponding documents.</li>
<li>Resolved customer's questions via telephone and in person.</li>
<li>Researched invoices against purchase orders for payment resolution. Legacy System experience to research previous invoice payments.</li>
</ul>
<br>
Tenet Healthcare, Alhambra, CA <em>2006 - 2007</em><br>
<em>Medical Collector/Biller</em><br>
<br>
<ul><li>Performed general accounts receivable and administrative duties.</li>
<li>Provided customer service involving medical billing and collections.</li>
</ul>
<br>
<br>
<br>
Glendale Adventist Hospital 2005-2006<br>
<em>Medical Collector</em><br>
<br>
<ul><li>Worked with HMO, PPO/POS, MediCal plans, and scheduling payment plans for patients utilizing medical terminology practices.</li>
</ul>
USC Norris, Glendale, CA<br>
<em>Financial Administrative Position</em> 2003-2004<br>
<br>
<ul><li>Performed general accounts receivable functions, credit reviews, and collections.</li>
<li>Responsible for refunding balances to insurance companies and patients, including reversing credit balances as needed.</li>
<li>Also assisted office manager with credit refunds and reversals.</li>
</ul>
<br>
Ed Services, Irwindale, CA 2001-2003<br>
<em>Customer Service </em><br>
<br>
<ul><li>Performed customer service call center duties and general clerical functions.</li>
<li>Scheduled appointments for financial seminars.</li>
</ul>
<br>
California Business Bureau, Monrovia, CA 1995-1998<br>
<em>Medical Collector </em><br>
<br>
<ul><li>Customer service and collection representative for medical billing company.</li>
<li>Responsible for arranging payment plans with customers and data entry.</li>
</ul>
<br>
Bank of America, Pasadena, CA 1990-1995<br>
<em>Collection representative</em><br>
<br>
<ul><li>Conducted collections activities to prevent accounts from going into charge off status, including writing and sending delinquency letters, skip tracing, notifying customers by telephone of account status, and other general office responsibilities.</li>
</ul>
<br>
Allstate Insurance, Monrovia, CA 1989-1990<br>
<em>Office support for claims adjuster</em><br>
<br>
<ul><li>Responsibilities included reviewing of claims, typing, correspondence, phone calls, and other general office duties.</li>
</ul>
<br>
<br>
<strong>EDUCATION</strong><br>
South Pasadena High School - General Education<br>
Watterson College - Graduate in medical assisting and computerized billing<br>
Pasadena City College - Humanities and the Arts<br>
University Of Phoenix- Bachelor of Science in Criminal Justice Administration Management/Law<br>
Enforcement. Graduate 2013<br>
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References available upon request</div>
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