Data Entry, Customer Service, Food and Beverage Handling, Supervisor
Resume:
Mary-Lynn Thomas
****************@*******.***
I am an energetic, happy, hard working person who enjoys challenges and new experiences. My abilities include multi-tasking, great telephone manner, and organizational skills. I am task oriented and am a fast learner. I am a very loyal person and work hard for my employer. I am knowledgeable with most computer programs.
Work Experience
Administrative Assistant
DCM Integrated Solutions Inc - Sherwood Park, AB
April 2022 to May 2022
• Scheduling travel and accomodations.
• Managing schedules.
• Answering telephone calls and emails.
• Using programs such as Google Docs and Excel to input and track important information.
• Scanning, filing and other organizational tasks.
• Communicating with administrators, supervisors and management staff on site in Fort McMurray to ensure all present and future scheduling, travel and accommodations meet their needs. Supervisor/Key Holder
Starbucks - Edmonton, AB
March 2018 to July 2021
• Receive and process customer payments.
• Order, receive, or stock supplies or retail products.
• Receive change orders, handle outgoing deposits, counting till's/safes ensuring accuracy and consistency.
• Ensure the floor operates as efficiently as possible. Acknowledging my team members strengths and positioning them accordingly.
• Communicate with my manager and other key holders conflict between staff members to guarantee the most proactive conflict resolution.
• Log temperatures, organize stock and pull the correct amount of product to eliminate waste.
• Meet deadlines throughout the day to ensure everything is ready for the following morning. Customer Experience Representative
Fabutan - Edmonton, AB
October 2019 to March 2020
• Ensuring a clean and safe environment for customers in our facility.
• Thoroughly explaining procedures, health risks to all customers before allowing them to access the amenities.
• Greeting every customer with a warm welcome.
• Processing transactions, promoting product and promotions, organizing inventory.
• Key holder
Receptionist
World Health Club - Edmonton, AB
May 2018 to August 2019
• Organize and input information regarding memberships, billing, agreements, invoices etc.
• Greet new members, existing clients and those interested in our facilities with a welcoming smile. Assisting them to the best of my ability and or connecting them with someone who can.
• Receive and handle money. Keeping a detailed record of payment transactions.
• Filing and organizing paperwork, sending and responding to emails. Closing and opening the club. Handling past due payments, future payments, freezing accounts etc.
• Keyholder
Sales Associate
Dynamite/Garage - Edmonton, AB
September 2017 to December 2018
• Greet customers and ascertain what each customer wants and or needs.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales, promotion policies regarding payment and exchanges, and security practices.
• Placing special orders or calling other stores for desired items.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.
• Help customers try on and or fit merchandise.
CUSTOMER SERVICE/CASHIER/FILL IN SUPERVISOR
McBun's Bakery - Moncton, NB
November 2016 to July 2017
• Prepare and handle food to order.
• Receive fresh produce, meat and other goods. Ensuring that they are stored accordingly to health code regulations.
• Greet customers, assist them in deciding what they would like. Making suggestions to the best of my ability based on the customers preferences.
Education
Bachelor's Degree in Arts
Grant MacEwan University - Edmonton, AB
January 2022 to Present
Secondary School in Upgrading High School Courses
Centre High - Edmonton, AB
September 2019 to June 2020
High School Diploma
J Percy Page High School - Edmonton, AB
September 2017 to June 2018
Skills
• Receptionist
• Filing
• Data Entry
• Customer Service Skills
• Filing (1 year)
• Microsoft Word
• Receptionist (1 year)
• Data Entry
• Billing (1 year)
• Microsoft
• Food Handling
• POS
• Merchandising
• Cash Handling
• Google Docs
• Microsoft Outlook
• Microsoft Excel
• Administrative Experience
Certifications and Licenses
ProServe
August 2019 to August 2024
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