Angela Hensel
Beavercreek, Ohio 45440
Daytime Phone: 937-***-****
E-mail: **********@***.***
Country of Citizenship: United States of America
Veterans’ preference: No
Contact current employer: Yes
AVAILABILITY: Job Type: Permanent
Work Schedule: Full Time
Desired Work Environment: New Professional
Desired Locations: Dayton area, willing to travel
EDUCATION:
Graduated: Beavercreek High School, 2004
College attending: University of Phoenix
Major Criminal Justice
SUMMARY OF QUALIFICATIONS:
Dedicated manager with a strong work ethic. Experienced in operations management, sales, budget development, staffing and cost control. Successful professional qualified by 11 years of visible achievements in the food service industry at multiple operating sites. Has experience using Microsoft Word, Excel and Powerpoint as part of my administrative duties.
PROFESSIONAL EXPERIENCE:
McDonalds Restaurant Corporation
Multiple Operating Locations
Swing Shift Manager/Assistant General Manager
March 2003 to Present
DUTIES INCLUDED (but not limited to)
• Successfully provided assistant management services at multiple operating locations, increasing sales at these locations by up to 20% at my most recent restaurant through quality food and exceptional service
• Recruited, hired, supervised and motivated a staff up to 70 employees.
• Investigated and resolved food and beverage quality and service complaints and issues, ensuring customer
satisfaction and repeat business.
• Accountable for budgeting, cost control, full profit and loss for each assigned shift.
Received a 5 year and 10 year exceptional service award and has a ServSafe Certification ensuring safe product is being served at all times.
REFERENCES : Elizabeth Adams
McDonald’s Corp. DM1
Phone Number: 937-***-****
Reference Type: Professional
Courtney Keaton
Former Co-worker,
McDonald’s Corp.
Phone Number: 937-***-****
Reference Type: Professional/Personal
Amanda Brown
Has known me for 8+ years
Phone Number: 937-***-****
Reference Type: Personal