Customer Service and Sales

Jamie Thompson

**** ********* *****, ***** ** ***04 701-***-**** *****.************@*****.***

Reliable, dependable and friendly professional who works with little oversight and will collaborate in team environments. I desire a position in a professional sales role where my skills are valued, challenged and most importantly benefit the organization.

MARCH 2018- PRESENT

Barcode, West Fargo, ND - Assistant Manager/Bartender

Customer Service

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

Interact with customers’ needs and preferences and make recommendations

Mix ingredients to prepare beverages

Assist with ordering beer and liqour

Assist with planning events

Train new servers and Bartenders

Set up bar and restaurant daily

Doing the daily tills for bar and gaming machines

Clean restrooms and make sure everything is ready for the day

Prepare necessary products for the day and stock supplies

SEPTEMBER 2016-MAY 2018

OLR TRANSPORTATION, West Fargo, ND - Accounts Receivables/Office Administration

Accounts Receivable

Prepare invoices and mail out twice weekly

Prepare loads for invoices

Work with Excel daily preparing reports

Make calls to collect payments and enter them into Quickbooks

Work with drivers on trailer rent, truck logs and loads

Make appointments for drivers to get drug screens

AUGUST 2015 – SEPTEMBER 2016

WINDOWS PLUS, West Fargo, ND - Sales

Sold Marvin windows and doors

Handled incoming calls and set up in home appointments

Worked with customers on picking out window styles and colors that would be the best for their needs and budget

Measured all windows and doors

Prepared quotes on internal quoting system

Signed up and attended multiple marketing opportunities

Responsible for all Windows Plus Facebook posts

Networked effectively with customers, increasing referrals

Handled follow up with new customers and assuring all went smoothly and perfect

Collected final payments

Worked home shows promoting and selling windows

Maintained knowledge of sales and promotions and policies regarding payments and exchanges

Maintained knowledge of install process

OCTOBER 2012 – JULY 2015

AGCOUNTRY FARM CREDIT, Fargo, ND – Accounts Payable Specialist

Accounts payables for 16 offices

Processed employee expenses and receipt of payments

Monthly reconciling of accounts

Set up and mailed out payments to all vendors

Managed employee vehicle program, including mileage, payments and tabs were current – for renewal tabs was responsible for going to DMV and send to employee

Reconciled 1099s at the end of fiscal year

Prepared reports for different areas in Accounts payable department

Assist in mail room when necessary

JANUARY 2001 – DECEMBER 2003

AAKER BUSINESS COLLEGE, Fargo ND

Studied Business Management including Excel, Word, Powerpoint, Quicbooks, Email, Web and Social skills

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