Customer Service Worker

Grace Hauburger

Essex, MD *****

*********@*******.*** - 443-***-****

Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management. SKILLS Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Kitchen Manager/Line Cook

Northrop Grumman - Linthicum, MD - September 2015 to Present Assist in kitchen sandwich, prep, clean, stock,soup Cashier when needed

Paper work, orders, computer, key holder, Dunbar

Customer Service

Deli Clerk

Mars - Baltimore, MD - 2014 to Present

Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Verified that prepared food met all standards for quality and quantity. Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Reported to all shifts wearing a neat, clean and unwrinkled uniform. Cooked and packaged large batches of food that were prepared to order or kept hot until needed. Food Service Worker

Royal Farms - White Marsh, MD - 2001 to May 2014

21162

Promptly and empathetically handled guest concerns and complaints. Maintained high standards of customer service during high-volume, fast-paced operations.

Built loyal clientele through friendly interactions and consistent appreciation. Cross-trained and coordinated scheduling with team members to ensure seamless service.

Assembled food orders while maintaining appropriate portion control. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Followed food safety procedures according to company policies and health and sanitation regulations. Performed all position responsibilities accurately and in a timely manner. Immediately informed supervisors when supplies were low or if equipment was not functioning properly.

Prepped items for later use to save staff time during busy hours. EDUCATION

ged

Copiague High School - Copiague, NY

SKILLS

Fast pace enviroment, quick learner (10+ years)

CERTIFICATIONS/LICENSES

Baltimore County food certified 2015 SafeServ 201

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