Brett Allman **** Henry Street, Ravenswood, WV ***64

adrhsr@r.postjobfree.com • Cellular 304-***-****

Summary

I am a team player who strives to exceed the employer's expectations. I am just as comfortable working independently as well. I received my Bachelor's of Science in Business Administration from West Virginia University at Parkersburg. I have over ten year’s experience in customer service, three years healthcare experience, two years of managerial experience, and one year of teaching experience.

Experience

WV Dept. of Health & Human Resources, Ripley & Pt. Pleasant, WV 2019 to 2020

Youth Service Worker

As a Youth Service Worker, I managed a caseload of approximately 25 youths. I would refer youths to services, such as Safe At Home or counseling services. I monitored the progress and adjusted services according to the needs of the child. I gave reports to attorneys, judges, and ad litem’s. When ordered by the court, I would find placement and transport the youth to that facility. All youth were visited in person at least once a month.

WV Dept. of Health & Human Resources, Ripley & Pt. Pleasant, WV 2013 to 2019

Economic Service Worker

As an Economic Service Worker, I evaluated clients to determine their eligibility for programs such as SNAP, Emergency Assistance, Medicaid, and School Clothing Allowance. When required, I had to pend the client’s case in order to verify income or other information.

Jackson County Developmental Center, Millwood, WV 2011 to Present

Person Centered Support Specialist

As a PCSS, I assisted an individual who is IDD in daily activities of living. I assist the individual in preparing meals, bathing, and light housekeeping. At the end of my shift, I give report to the next PCSS.

WV Division of Rehabilitation Services, Parkersburg, WV 2012 to 2013

Office Assistant II

As an Office Assistant II, I assisted the counselors in meeting the needs of clients with physical and/or mental disabilities. I issued vouchers to vendors, maintaining a list to reconcile at the end of the fiscal year. I also assisted in ordering office supplies, routed calls to the correct individual, and answered questions for clients and potential clients. In addition, I assisted the manager when requested.

Charleston Area Medical Center, Charleston, WV 2008 to 2009

Nurse Extern 1

As a Nurse Extern 1, I assisted the nurses in the recovery room. My responsibilities included changing and cleaning beds, connecting/disconnecting patients to monitors, emptying catheters and drains, retrieving supplies, stocking drawers, transporting patients, and assisting the nurses in other duties as requested.

Charleston Area Medical Center, Charleston, WV 2007 to 2008

Surgical Services Coordinator

As the Surgical Services Coordinator, I supervised 8 employees who entered charges and scheduled surgeries for Memorial, General, and Women's & Children's. I compiled reports for other managers and doctors. I reviewed the system for data entry errors and corrected them. Before leaving this position, I started a reporting system which saved my replacement 50% of the time needed to generate the weekly and monthly reports.

Charleston Area Medical Center, Charleston, WV 2006 to 2007

Surgical Scheduler

As a Surgical Scheduler, I received calls from doctors, nurses, and staff from doctor's offices to schedule surgeries for patients. I delivered copies of schedules to various units within the hospital. I entered charges from patient charts who had underwent endoscopic procedures. I called doctors or their staff to confirm the schedule for the next day. While in this position, I started a process of giving confirmation numbers to reduce error rates and started a process of scheduling surgeries via fax.

Charleston Area Medical Center, Charleston, WV 2006 to 2006

Surgical Controller

As a Surgical Controller, I controlled the flow of information in the operating rooms on the cardiovascular side. I screened telephone calls and routed them accordingly. I ordered blood products and x-rays for the rooms. I also gave lunch relief to the controller on the general side. I added emergency cases and contacted the appropriate personnel. I maintained the O.R. board and made emergency charts as cases were added to the schedule. In addition, I checked blood products with the circulating nurse before they were taken back to the operating room.

Troy D. King, Contractor, Evans, WV 2005 to 2005

Laborer

As a Laborer, I assisted the owner in the construction or remodeling of homes. I assisted by keeping the job site clear of debris. I made supply deliveries and unloaded the truck. I also assisted in hanging drywall, painting, staining, installing windows, plumbing, and other duties as requested.

KS of WV, Ravenswood, WV 2004 to 2005

Quality Control Associate

As a Quality Control Associate, I was responsible for documentation. I would receive a request for a change to a work instruction or other document, make the change, and distribute it while collecting the old revision. I also made changes to drawings as needed. I scanned the documents into the database and them.

Education

West Virginia University at Parkersburg, Parkersburg, WV 1999

Bachelor of Science, Business Administration

Ravenswood High School, Ravenswood, WV 1993

Diploma

Roane-Jackson Technical Center 2006

Certificate – Medical Office

Skills

• PC: basic troubleshooting and repair

• Software: Microsoft Office, Paint, and other programs

• Office equipment: computer, fax, copier, scanner, printer, and multiple-line telephone

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