Pamela Jade Brion

408-***-**** ● Milpitas, CA ● adrhsa@r.postjobfree.com

EXPERIENCE

Back Office/ Physiotherapy Assistant September 2021-Present

Thrive Milpitas, a Kauffman Chiropractic, Inc. Milpitas, CA

●Perform clerical duties, such as taking inventory,sending reminder calls and taking messages.

●Scheduling patients' next appointment request.

●Filing and scanning important documents and attachments.

●Prepare treatment areas and electrotherapy equipment for use.

●Instruct and assist patients as they practice therapeutic activities and secure patients into or onto therapy equipment.

●Coordinate treatment with Chiro therapy staff and others for planning and evaluating patient information.

●Analyze patient responses and progress during treatments, and report results to the doctor.

●Operation of equipment and record use Monitor equipment and administration of treatment.

●Clean work area and sanitize every 30 minutes

Receptionist February 2019- May 2022

SCAA (Student Center for Academic Achievement) Hayward, CA

●Greet and welcome students of all ages in person and on the phone; answer high-volume calls and direct inquiries to the designated department.

●Maintain logbooks, including sign-in/out logs via bay advisor and checking student ID to enter the facility.

●Data entry: using Excel Sheets to keep track of appointments in person and online.

●Book appointments for students who need a tutor or study through email, in person, or on the phone.

●Deliver and make any copies or print documents for the coordinators.

●Maintain receptionist coordinator’s calendars by planning and scheduling tutors based on their availability and organize monthly meetings and activities.

●Develop and utilize effective filing and retrieval systems, and maintain office supplies, and keep the facility organized and clean. Manage the front office reception area by cleaning and organizing the desk and visitor lobby.

●Manage to answer emails professionally and give accurate, consistent information to our students about our programs, people, policy, and procedures.

●Prior to COVID- preformed daily operations from home include zoom meetings and emails

●Became a part of the search committee- involved in the hiring process of applicants for the upcoming term and interview.

Supervisor December 2019- September 2021

Teaspoon Milpitas, CA

●Prepare daily products needed for the following day of and week. Check product expiration dates and keep fresh products ready.

●Ensured baristas understood expectations of cleaning and preparations.

●Maintain a clean and safe environment.

●Made and Serve roughly about 100-400 beverages per day with speed, quality, and consistency.

●Conducted cash audits at the end of the night shift.

●Controlled a regular and consistent line of orders in person,online, and on the phone with quick and effective service.

●Trained new team members with positive reinforcement.

●Inform team members and customers about new products and any sort of changes.

●Operate Clover system- handling purchases with the card, cash, and any other form of payments.

Cashier Sales Associate April 2017 - November 2017

Smart and Final Extra Milpitas, CA

●Cashier duties include coupon scanning, refunds, and providing customer change.

●Assisted customers with their final grocery purchases and processed payments by cash, card, or checks.

●Organized the store and prepared merchandise to be filled and face products.

●Customer service includes welcoming and assisting with their needs.

Retail Sales Associate November 2015-November 2016

Aeropostale Milpitas, CA

●Managed the cash register, such as processing payments by totaling purchases; processing cash or card payments.

●Demonstrated outstanding customer service by assisting, upselling, and giving item suggestions while providing product information. Interface with any issues regarding returns, exchanges, refunds, and/or comp

●Stock, replenish, and organize inventory with accuracy and efficiency.

EDUCATION

California State University Bachelor of Arts in Human Development September 2017- December 2022

Milpitas High School Highschool Diploma August 2014-June 2017

SKILLS

Google Excel Proficiency Data Entry Database Management Bookkeeping Multi-tasking Cash Handling

References Upon Request

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