Customer Service Care
Resume:
Jerry Watkins
**************@*****.***
201
Longview, Texas
Summary
Hardworking indivdual willing to put ion the extra work to get the job done. Works well in a team or individual environment. Works well in stressful situations as well as non stressful situations. Skills
Experience
Installation Technician/Service Technician
Goodman Networks • Longview, Texas
Instal and maintance Direct Tv satellite systems, and Insatall and maintance ATT Fixed Wireless systems, trouble shoot software and hardware of systems. Respond to customer issues.
03/2015 - 08/2021
Field Service Technician
Mud Man International • Houston, Texas
Install and operate equipment on drilling sites, daily reports to office and company rep on site. Fix and repair machinary as needed.
09/2014 - 01/2015
Education
Security +
Kilgore College • Kilgore, Texas
Recieved Security + certificate from Kilgore College. 10/2021
Cyber Security
Rapid Ascent • Online
Currently studing cyber security, learning all tools needed in the field. 10/2022
Customer care Customer service
CyberSecurity Fundamentals Network Fundamentals
Monitor and Logging Fundamentals Penetration Testing Basics ELK Stack w/ Kibana NMAP
Metasploit Wireshark
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