Master Electrician Customer Service
Resume:
SUMMARY OF QUALIFICATIONS
A dedicated professional with over 21 years of experience with significant accomplishments in
electrical, information technology and logic systems. I am seeking a challenging role with an
organization that values reliability, efficiency and innovation.
My expertise includes:
●Project management
●Excellent verbal communication skills
●Sound judgment, problem-solving and data gathering capability
●Strong track record of customer service, working with professionals of many disciplines building administrators, project managers, contractors and safety inspectors, to ensure proper operation of industrial building systems
●Handling multiple and competing priorities
●Quickly adapt to new procedures and new systems
●Functioning in a team-based environment, or working independently
●Troubleshooting and testing field wiring including but not limited to 24VDC and 120VAC, Ohms, continuity.
WORK EXPERIENCE:
Kinetix, Boothwyn, PA 2018-Present
Senior Fire Protection Technician
Work as part of the Military contracts Fire Protection team to test, inspect and maintain various Military Bases Fire Alarm, Fire Suppression, and Fire Sprinkler Systems
Installed and set up Base monitoring AES radio installations and receiving servers for U.S. Navy Base Fire Alarm reporting system
Performed Electrical installations in various installation settings for Fire Protection Fire Alarm panels, Electrical conduit, wiring, addressable/non-addressable devices, Notification Appliances
Suppression Systems, Inc., Breinigsville, PA 2013-2018
Senior Service Technician
●Work as part of the service team to perform test and inspection on various clients building fire alarm and fire suppression systems consisting exclusively of Fike equipment paired with FM200,FE25,FE227 clean agent gases, as well as Halon,CO2, and preaction sprinkler for mid-size to large buildings and data centers for premier organizations.
●Replace, repair, and test panels for suppression and building fire alarm systems.
●Train customers and new technicians in the field on panel functions, programming, inspecting, troubleshooting, and completion of paperwork for all systems serviced.
●Perform test and inspection, and repairs on Firetrace systems for precision medical instrument machines.
Kistler O’Brien Fire Protection, Bethlehem, PA 2011-2013
Service Technician – Technical Services
●Work with installation department lead engineer to put together pricing and equipment counts for new fire alarm panel installations for various universities.
●Provided technical services support in installation department for various projects.
●Perform test and inspection on various fire suppression systems including but not limited to FCI, Siemans, Ansul, Fike, Fenwal, and Kidde using clean agent gas CO2, Sapphire, FM200, Halon, and Inergen.
●Replace and test pre-action panels, suppression panels, and NAC extenders.
N-Tech Systems Inc., Chester Springs, PA 2001 – 2011
IT Manager / Fire Alarm Technician
●Replaced and repaired building fire alarm systems to accommodate University standards of sustainability.
●Integrate and upgrade existing campus fire alarm node reporting system for University of Pennsylvania consisting of Digitize, Windows 2000 Server, Cad Graphics.
●Program, troubleshoot, and test new and upgraded fire alarm panel installations for residential high rises, academic, medical, and industrial buildings using Fire Control Instruments, and Gamewell software and firmware in a PC environment.
●Troubleshoot and test field wiring including but not limited to 24VDC and 120VAC, Ohms, continuity.
●Restructure fire alarm panel point listings for residential and non-residential buildings on campus using Microsoft Office Suite.
●Test and inspect campus buildings for annual certification.
●Coordinate fire drills in conjunction with public safety personnel.
●Participate in planning meetings prior to and during construction in new and existing industrial and academic buildings.
●Oversee training of various University Officials, Firefighters, Electrical Operators, and building security personnel on Fire Alarm Systems for response preparation during emergencies.
EDUCATION:
Electrical Education Center, Bensalem PA
Master Electrician Exam Prep and Electrical calculations
CHI Institute, Bensalem PA
●A+, Microsoft Excel, Microsoft Access, Windows 2000 Professional, Windows 2000 Server, MSCSE
Additional Training
●Programming and Maintenance of Gamewell (600 series), Fire Control Instruments – (FCID/FC7200/FC7100/E3), Silent Knight, Fenwal – 732,
●Fike – (SHP PRO / Cheetah Xi / Cybercat), Firetrace, Xtralis Vesda
●NAFED – Fire Alarm Course
●AFAA- Fire Alarm Fundamentals Bundle
●Gamewell/FCI by Honeywell - E3 Systems University
●Maintenance and Programming of Notifier (NFS-320,640), Firelite (MS9200/MS9600), Siemens – (MXL / XLS/ 602), Silent Knight, Fenwal – (732/2000/6000) Fike – (Rhino/Cheetah Classic/SHP), Protectowire, Xtralis Vesda, Victaulic Vortex Watermist, Simplex, Fire Extinguishers, Emergency Lights
●Electrical – 24-120VAC, 24VDC, Telephone/Data, MC, FPLP, Cat 3, Cat 5, Coax
Contact this candidate