Nancy A. Tinoco
Medical Administrative Assistant
Riverside, CA. 92505
*********@*****.***
EXPERIENCE
Shabbyrentalsoc, Riverside-Small Business Owner
April 2020-Current
Owner and Manager of small rental company
Book rental reservation, manage all monies or payment transactions Social media management of all marketing brand
Interdent Inc., Costa Mesa-Specialty Care Administrative Assistant
November 2015 -July 2019
Assistant O ce Manager of Dental O ce-Specialist Department Dental Billing,sending and receiving
Account balances of o ce productivity
Solid Landings Behavioral Health, Costa Mesa-Billing Specialist
August 2014 -November 2015
ICD-9, ICD-10
CPT-10
HCBCS
Electronic billing, paper claims
Verification of benefits online and via phone
Posting of insurance and client payments
Follow up on billing cycle
Updated daily spreadsheets
SKILLS
Ability to communicate at a
strong professional level
written and verbally
Ability to di use volatile, and
situations, and use good
judgment and tact in dealing
with clients and insurance
representatives
Excellent interpersonal skills
and strong team orientation,
can work well in a self remote
location
Good organization skills
Ability to maintain
confidentiality of all medical
information
Exceptional professional
telephone manner
High Level proficiency with
MS O ce especially Word,
Excel, PowerPoint, Outlook,
SharePoint
Strong organizational skill
with a demonstrated ability to
work in an accurate and
composed manner when
under high pressure
LANGUAGES
English
Spanish
Bright Now Dental, Westminster-Specialty Care
Coordinator
June 2014 -September 2015
Scheduled and maintained productivity of daily schedules Presented, explained, and o ered financial options for dental treatment plans
Coordinated with all major dental insurance companies and benefits Answer heavy phone calls, translator for spanish speaking calls Obtained and maintained logs for dental cases coming in and out of o ce Verify insurance benefits
Confirm daily appointments for provider of the day, weekly Closed and balanced daily deposits; deposits, monies, checks, credit cards transaction
StrataCare A Xerox Company, Irvine-Workers
Compensation Billing
December 2012-June 2014
Data Control Specialist-Bill Review
Providers Relations Representative
Handled bills from clients (insurance companies), matching bills with explanation benefits
Mailed professional letters to clients for outstanding balances Prepared daily mail to be sent out to various clients via mail, email, electronic
Review claims and processed claims that met criteria for payment Assisted with various clients and adjusters in negotiations for form of payment
Assisted in other projects that were designated by immediate management (case manager)
EDUCATION
American Career College, Anaheim-Certificate
February 2014- June 2015
Medical Billing Terminology
Medical Billing ICD 9-10, CPT-10, HCBCS