Case Manager
Resume:
Wilma Segura
Chicago, IL ***41
*********@*****.***
Experience
Ruth M. Rothstein CORE Center, Chicago, IL - Bilingual Medical Case Manager
●Developed comprehensive, individualized service and care plan s for HIV+ patients predominantly from the Latino and LGBTQ+ population
●Assisted in enrolling, verifying, and counseling patients in ADAP MAP, Medicaid, food and housing assistance
●Performed comprehensive intake evaluations and bi-annual reassessments focused on substance abuse, mental and physical health, HIV treatment adherence, and overall quality of life
●Lead group support sessions focused on topics ranging from mental health to legal advices to provider sessions
01/2017 - 01/2022
Senior Helpers, Lincolnwood, IL - Caregiver Manager/Bilingual Social Work
●Managed 65 clients on a monthly bases and performed individual assessments, home visits, wellbeing phones call, and referrals to food and housing assistance
●Responsible for hiring, training, and assigning caregivers to current and new program participants as required by the Illinois Department of Aging (IDOA)
●Created a tracking system to monitor caregiver assignments, performance evaluation, and care of plan compliance
●Managed sensitive and confidential information as required by HIPAA regulations
01/2004 - 12/2016
Casa Central, Chicago, IL - Caregiver Supervisor
●Monitored and provided direct supervision to +40 Home Care Aides working with low-income, elderly Hispanic clients
●Conducted supervisory home visits throughout the Greater Chicagoland Area to ensure that clients are receiving proper care and attention
●Prepared and reviewed clients Plan of Care as required by IDOA to instruct Home Care Aide on essential duties
Education
May 2021
St. Augustine College, Chicago, IL - Bachelor of Social Work
GPA: 3.85 - Graduated Cum Laude
Contact this candidate