Verification Specialist Customer Service
Resume:
Mary Joy Ofialda
****************@*****.***
Address : Iloilo City
Nationality: Filipino
Country of Birth: Philippines
Birthday: August 23, 1992
Civil Status: Single
Education:
6 months training course, Reception and office Management, Filipino Institute Abu dhabi UAE
2yrs Secretarial Course – Office Information Management, Datamex Institute of technology Philippines
Work Experience:
Life Insurance Account / Accentline Inc. Iloilo City Leads Verification Specialist/Outbound Call
• We offer Quote/pricing information to our prospect.
• Asked qualifying questions to see if the prospect is qualify.
• We do appointment and live transfer.
Seasonal Account /Shopee Philippines
Customer Service Representative/ chat support: 2months
• Handle seller/buyer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies. Lulu Hypermarket
LuLu Group International is an Indian multinational conglomerate company that operates a chain of hypermarkets and retail companies, headquartered in Abu Dhabi, United Arab Emirates. It was founded in 2000 by M. A. Yusuff Ali who hails from Nattika, Thrissur district in Kerala, India.
Position Title: Cashier
Date joined: May 2013- Dec.2020
Duties and Responsibilities:
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Greet customers when entering or leaving establishment. Digibabe Tech,
Digibabe tech Lifestyle is a combination of accessories like key chains, id lace, and other gift items and more options choices of items. Our store are located in various SM in metro Manila.
Position: Sale’s Staff
Duties and Responsibilities:
• Mobile’s Tablets accessories items.
• Described use and operation of merchandise to customer.
• Worked as a team member to provide the highest level of service to customers.
Picture City Digital,
Picture City Digital services photo Scanning, slide scanning, negative scanning, Picture city is a leading photographic services company in the Philippines.
Position: Customer Service provider
Duties and Responsibilities:
• Assessed customer needs and responded to questions.
• Explained price and package details to customer.
• Improvised photographic methods and techniques.
• Cropped, manipulated and performed color balance for final images.
Skills:
• Ability to Work under Pressure.
• A hard working, who is eager to learn, accept directions easily and willing to invest time and effort to complete certain responsibilities.
• Self-motivation.
• Positive attitude. Being calm and cheerful when things go wrong.
• Willingness to learn.
Contact this candidate