Sales and Marketing Representative
Resume:
EDUCATION
EDUCATION
EDUCATION
TH-K
Thea Howkins-Knotts
Sales and Marketing Representative Seeking Wedding Coordinator Role
REFERENCES
Paul Alcocer
Marketing Manager
****.*******@****.***
Michael Steadmon
Marketing Coordinator
*******.********@****.***
Karin Kauffman
Velo Program Manager
*****.********@****.***
FIELD MARKETING REPRESENTATIVE
MKTG/ Orange County CA/ April 2019- June2020
Responsibilities as a field marking representative include informing and educating
Tobacco consumers about RJ Reynolds products. The goal is to convert competitive brand loyal customers to RJ Reynolds products.
Recognized by management for top level performance in field.
Ranked top 10 % among a team of 20 field marketing representatives
Selected for open position with only 2 available spots competing against team of 20 total applicants
Selected by management to work elite shifts due to outstanding performance
SENIOR FRONT DESK AGENT
Laguna Cliffs Marriott Resort & Spa / Dana Point, CA / March 2017- April 2018
Responsibilities as senior front desk agent include fulfilling and exceeding guest needs. This entails making the guest feel welcome and comfortable approaching the front desk staff if a problem arises.
Achieved Employee of the month Award
3 - time winner of Guest Satisfaction Survey Award with an average in the 90th percentile
Up-sold customers to ocean-view and executive suite locations
Up-sold customers for services such as the spa and luxury packages
Arranged personalized services for VIP guest and event attendees
Awarded select guests with personalized gifts and amenities
STORE MANAGER
Exotic Tans / North Providence, RI / December 2010- May 2013
Managed a high-volume tanning salon while maintaining and maximizing long-term repeat business. Each experience was tailored to the individual’s unique needs and circumstances.
Outsold previous manager and was awarded with own store to manage all within the first 2 months
Consistently met and exceeded sales quotas for roughly 3 years consecutively
Trained new employees on company polices and service level standards
PROFESSIONAL PROFILE
Marketing and Hospitality Representative with 5+ years of experience
Ranked top 10 % among a team of 20 Field Marketing Representatives
Selected for open position with only 2 available spots competing against team of 21 total applicants
Employee of the Month Award – Marriott (Winter 2017 with multiple nominations in 2018)
3-time winner of Guest Satisfaction Survey Award with an average in the 90th percentile – Marriott 2018
Outsold pervious manager and was awarded with own store to manage all within two months
Maintained 140% over sales quota for 3 consecutive years - Exotic Tans
2010-2013
Maintained 140% over sales quota for 3 consecutive years - Exotic Tans
2010-2013
EDUCATION
ASSOCIATE OF SCIENCE
Degree 75% Complete
Human Services
Community College of Rhode Island
CPR First Aid & AED
Date of Completion: May 2018
SKILLS
Management Experience
Highly Developed Sales Skills
Client Focused
Team Leadership
Attention to Detail
Strong Organizational Skills
Adaptable
Quick Learner
Dublin,California
***********@*****.***
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