Customer Service Administrative Assistant

Pamela Mason

********@****.*** 832-***-**** ***** Walters Rd. 219 Houston

Optician Walmart Vision Center Houston, Texas November, 2015 / January, 2017 Assist patients with eyewear material, verify insurance, enter prescription data as written in system, train associates,and file paperwork

Operations Manager Kohls Department Store Humble, Texas February, 2002 / November, 2015 Customer service,cash handling, human resource duties - hiring coach associates on best practices, open/ close store daily- key holder

Front End Team Lead Target Conroe, Texas July, 1999 / September, 2000 Open/ Close front end lanes,jewelry, electronics,guest service, and food avenue. Train employees on best practices, give exceptional customer service,and make sure metrics were being pushed by all associates. Administrative Assistant Celebration Station Houston, Texas March, 1995 / July, 1999

Open store, make sure we were adequately staffed for days business, train new hires, pay accounts,enter payroll data for employees

EDUCATION

Lone Star North Harris Nursing/Business Management 2009/ 2010 Aldine High School General Studies - Diploma 1985/ 1989 SKILLS

I have over twenty years of big store retail experience,I have exceptional customer service skills.My retail education is based In real world terms,and has left me with both logical and realistic answers to difficult decision that occur in the daily operation of any business. I am equipped with knowledge,desire,dependability, and loyalty, as well as numerous other skills to be an asset to any company with a promising futuristic outlook offering growth potential