Administrative Assistant Data Entry
Resume:
Leticia Salazar
Ravenna, TX *****
********@*****.***
Work History:
March 2021 to May 2022
GDIT 1-800-***-****
**** ******** **** **. ***** Church, VA 22042
Customer Service Agent - Remote Position
Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Keep records of customer interactions, process customer counts and file documents. Follow communication procedures guidelines and policies. Provide excellent customer service.
July 2016 to October 2019
Castleberry ISD 817-***-****
5300 Buchanan Dr. Fort Worth, TX 76114
Special Education Administrative Assistant
Primary responsibilities: Preform general clerical duties such as but not limited to: photocopying,
faxing, mail distribution, filing, answer phones, and data entry. Coordinate staff meetings.
Maintain student records, and translate as needed. Process purchase orders, file, run budget
reports, basic bookkeeping duties, budgeting files record keeping. Assist teacher with eSHARS
billing, yellowfolder paperless files, and ESPED questions.
October 2013 to December 2015
Rutherford County City Schools 615-***-****
2240 Southpark Dr. Murfreesboro TN, 37130
Human Resources Administrative Assistant
Tasks included assisting applicants with the process of fingerprinting. Answer calls and assist
applicants with any questions. Post job openings on hiring page and software. Run background
checks and other office duties as needed.
March 2011 to July 2013
Texas Health & Human Services Commission 817-***-**** 2526
Jacksboro Highway Fort Worth TX 76114
Texas Works Advisor I for the Office of Eligibility Services
Accurately determines eligibility for Food Stamps and/or Medicaid Programs. Work involves
interviewing clients, documenting information gathered, determining benefits, verifying case
data, explaining program benefits and requirements. Reviews eligibility of clients for ongoing
services. Obtain, verify, and calculate income and resources to determine client financial
eligibility. Conduct reviews to determine or verify eligibility or continued eligibility and
benefit level. Process changes to client status, overpayments, and adjusts or restores benefits.
Document case records using automated equipment to form a record for each client.
Communicate on an intermediate level with others (internally or externally) to provide,
exchange, or verify information, answer inquiries, address issues, or resolve problems or
complaints.
Skills
Highly proficient in all applications of Microsoft Windows including Microsoft Word and
Excel. Able to type up to 60 words per minute. Bilingual in English and Spanish. Able to travel
at least 50 percent in relationship to work.
Education
Middle Tennessee State University Murfreesboro TN
Tarrant County College Fort Worth TX
Lake Worth High Fort Worth TX
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