C

Tiffany Clinton

1-601-***-****

adrhgb@r.postjobfree.com

Fort Worth, TX 76102

SUMMARY

Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods, and implementing team-building activities to meet training needs. Bringing 21 years of administrative and training expertise, including proficiency in Microsoft Office programs.

SKILLS

Employee mentoring

Training program development

Team-building activities

Loss prevention

Program performance assessment

Lesson development

Inventory specialist

Risk management

EXPERIENCE

Training Non-Commissioned Officer

Seagoville, TX

US Army/ Jun 2021 to Current

Determined training needs and developed related classes.

Mentored specific employees on areas in need of improvement.

Organized key training sessions and qualifications for personnel.

Performed as company-wide subject matter expert for training matters.

Created and offered additional materials to enhance training.

Developed skill-specific training programs to promote employee development.

Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.

Evaluated client processes, employee performance and training progress to determine additional training needs.

Documented training activities and changes to analyze program effectiveness.

Scheduled training sessions based on availability of classrooms, equipment and instructors.

Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.

Monitored training costs and prepared budget reports to justify expenditures.

Individual Training NCOIC

Birmingham, AL

US Army/ Oct 2015 to May 2021

Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.

Requisitioned, received, stored and documented unit equipment and supplies.

Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Prioritized and organized tasks to efficiently accomplish service goals.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Demonstrated leadership by making improvements to work processes and helping to train others.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Improved operations by working with team members and customers to find workable solutions.

Motivated and encouraged team members to communicate more openly and constructively with each other.

Exceeded customer satisfaction by finding creative solutions to problems.

Senior Truckmaster

Orlando, FL

US Army/ Feb 2011 to Sep 2015

Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.

Applied exceptional skills in communication and conflict-resolution to improve decision-making process.

Recommended coping mechanisms and offered guidance to individuals dealing with intense problems.

Improved students' access to career planning information, work experience and employers by setting up special events.

Employed skills in crisis intervention to help resolve difficult situations.

Assessed students one-on-one to gauge interests and better meet changing demands.

Coordinated alcohol and drug prevention programs to cultivate atmosphere focused on positive decision-making.

Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.

Truckmaster

Laurel, MS

US Army/ Nov 2007 to Jan 2011

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Prioritized and organized tasks to efficiently accomplish service goals.

Performed site evaluations, customer surveys and team audits.

Created new programs that resulted in increasing productivity and customer satisfaction.

Created agendas and communication materials for team meetings.

Handled delegated tasks.

Defined strategies and created a plan to achieve ambitious operational objectives.

Kept team on track by assigning and supervising their activities and giving constructive feedback.

Resolved interpersonal conflicts by listening, finding common ground and building relationships.

Exceeded customer satisfaction by finding creative solutions to problems.

Motivated and encouraged team members to communicate more openly and constructively with each other.

Improved operations by working with team members and customers to find workable solutions.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Demonstrated leadership by making improvements to work processes and helping to train others.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Motor Transport Operator (88M)

Brookhaven, MS

US Army/ Oct 1999 to Oct 2007

Completed routine inspections and daily preventive maintenance services.

Maintained safety and security of cargo, personnel and equipment in convoy.

Notified supervisors of defects, vehicle damage or traffic violations.

Stayed current on tactical planning and defensive strategies.

Planned routes based on local laws, weather conditions, time constraints and terrain.

Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.

Maintained safe driving habits to protect property and general public on roadways.

Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.

Applied defensive driving and safety techniques to prevent accidents.

Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations

Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Observed driving regulations and safety procedures, maintaining excellent safe driving record.

Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.

Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.

Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.

EDUCATION AND TRAINING

High School Diploma

Brookhaven High School May 1996

Brookhaven, MS

ACCOMPLISHMENTS

Created highly effective new training programs that significantly impacted efficiency and improved operations.

Consistently maintained high customer satisfaction ratings.

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