Personal Assistant Customer Service
Resume:
Carie Green McGuyer
Seven Points, TX *****
*****************@***********.**
• Experienced real estate and customer service professional
• 7 years real estate accounting
• 15 years Lease Administration
• Proficient with CTI (AS400), MRI, Skyline, Peachtree, NTREIS, NAVICA, CSS, BAS, Excel and Word
• Quickly adapt to proprietary software
• Able to work independently or on team projects
• 2 years working with Docusign
• Certified Notary Public
• Google Docs
Authorized to work in the US for any employer
Work Experience
Office Administrator
Avery Realty Group - Gun Barrel City, TX
January 2017 to November 2021
· Answered phones for 8 Real Estate Agents
· Read Real Estate Listing Agreements
· Enter data into NTREIS & NAVICA and 17 other databases for all Agents
· Entered Data into Centralized Showing System (CSS)
· Schedule Showings for Agents in our Office
· Keep accurate and detailed filing system
Office Administrator/Manager
Re/Max - Mabank, TX
October 2015 to December 2016
· Answered phones for 8 Real Estate Agents
· Read Real Estate Listing Agreements
· Entered data into NTREIS & NAVICA for all Agents
· Entered Data into Book of Showing Database
· Booked Showings for Agents in our Office and Agents calling into book showings for our listed properties
· Kept accurate and detailed filing system
Manager, Lease Administration, Commercial Property Management UCR Asset Services - Dallas, TX
May 2011 to November 2012
· Ensure Leasing agreements and supplemental agreements executed by asset & property managers are void of term discrepancies or errors
· Provide accounting team with associated charges from lease agreements
· Abstract lease and subsequent agreements for 7 property managers and 6 accountants
· Maintain actual and reported occupancy for Portfolio Management quarterly client reporting
· Assist with special projects as needed affecting Commercial Property Management including: updating annual impound charges, submit lease documents for access through reporting database Assistant Property Manager, Commercial Property Management PM Realty Group - Dallas, TX
September 2008 to April 2011
· Directly responsible for tenant relations and customer service
· Responsible for coding and processing invoices, collecting rental income and making bank deposits in a timely fashion
· Direct janitorial and security personnel
· Approve rental updates to process for tenant statements
· Review Rent Roll to ensure it is current and contains no errors
· Review G/L's and Accruals for monthly financial statements
· Compile variance comments for monthly and yearly financial statements
· Assist with budget, yearly estimates and reconciliations
· Abstract leases and amendments and submit for Property Manager and Accounting for approval and entry
· Maintained positive tenant relationships during a challenging $11 Million renovation Lease Coordinator, Commercial Property Management
RREEF - Dallas, TX
August 2004 to February 2008
· Manage industrial/commercial/office/retail portfolio consisting of 234 total buildings and 1,045 tenants
· Ensure Leasing agreements and supplemental agreements executed by property managers are void of term discrepancies or errors
· Provide accounting team with associated charges from lease agreements
· Abstract lease and subsequent agreements for 19 property managers and 12 accountants
· Maintain actual and reported occupancy for Portfolio Management quarterly client reporting
· Analyze and prepare property leasing agreements for audit, at acquisition and for disposition
· Assist with special projects as needed affecting Commercial Property Management including: special coding for late fees, updating annual impound charges, submit lease documents for access through reporting database
Staff Accountant
RREEF - Dallas, TX
August 2001 to July 2004
· Prepare annual budgets for five properties
· Evaluate and prepare re-projections as need at mid-year
· Review monthly Profit and Loss statements and bank reconciliations
· Review Reserve for Doubtful Accounts on a monthly basis to determine action needed to collect outstanding balances from tenants
· Review Leasing Status Report monthly to assist manager in tracking the timing and cost of capital projects
· Responsible for Recovery Schedules which include adjusting/realizing recovery income per tenant lease
· Calculate annual tenant escalation billings, percentage rent earnings and analyze monthly rent roll billings to ensure full income recovery under lease terms Associate Accountant
RREEF - Dallas, TX
December 1999 to July 2001
· Support Staff Accountants on two malls with over 300 tenants
· Maintain cash log and calculate cash flow transfers. Prepare bank reconciliations
· Verify account receivable download from bank and match payments to billings. Communicate with tenants and Property Manager to resolve variances.
· Process Accounts Payable including coding review, system input, bank uploads, and vendor W-9's
Education
High school diploma
Skills
• Accounts payable
• AS400
• Property management
• Microsoft Excel
• Accounts receivable
• English
• Yardi
• Office manager experience
• Typing
• Account reconciliation
• General ledger accounting
• Customer service
• Journal entries
• Event planning
• DocuSign
• Bookkeeping
• Financial report writing
• Bank reconciliation
• Project management
• Financial statement preparation
• Tax Experience
• Personal Assistant Experience
• Data Entry
Assessments
Administrative assistant/receptionist — Familiar
September 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer focus & orientation — Highly Proficient
September 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Protecting patient privacy — Proficient
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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