Customer Service, Management, Leading, Multitasking

Dylan Neal

Prospect, PA

************@*****.***

724-***-****

Work Experience

Intake Case Worker

Lawence County Children Youth Services

July 2020 to Present

• Investigate homes that were on the document

• Create and email Court Summaries

• Negotiate with other lawyers different deals and options for clients

• Being organized is key to have a successful day

Shift Manager

ADIDAS

June 2016 to January 2019

• Delegate and manage associates to help accomplish goals and different marks each day

• Create Business plans to help thrive the company revenue

• Monitor the performances of the staff

• Conference meetings to discuss future ideas and direction of company

• Won "Best Customer Service" in the district

Assistant Manager

BURGER KING

October 2013 to June 2016

• Plan and decide to place workers to achieve the best productivity for business

• Help lead the team to achieve the goals for the day

• Monitor the performances of the employees and direct them if needed

• Perform Inventory twice a week to purchase corect amount of food Education

B.A in PHYSICAL ACTIVITY & FITNESS MANAGMENT

SLIPPERY ROCK UNIVERSITY

May 2013

Skills

• Monitoring performances of others

• Organized

• Hardworker / Determined

• Dependable and Reliable

• Good Decision maker

• Shift Management

• Assistant Manager Experience

• Negotiation

• Inventory Control

• Management

• Management

• Leadership

• Customer service

• Store Management Experience

• Management

• Payroll

• Cash Handling

Assessments

Management & leadership skills: Planning & execution — Proficient March 2021

Planning and managing resources to accomplish organizational goals Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient March 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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