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Support Specialist Administrative Assistant

Location:
Phoenix, AZ
Posted:
June 21, 2022

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Resume:

Trina Bobieo

Human Resources Professional

Phoenix, AZ 85029

adrhek@r.postjobfree.com

+1-623-***-****

Human Resouce professional who is passionate about making a difference in the world we all live in. I am looking to continue growing as a well-rounded HR professional in an established company like yours.

Authorized to work in the US for any employer

Work Experience

Human Resources Manager

New Freedom OPS, LLC - Phoenix, AZ

December 2020 to December 2021

• Worked daily with executive leadership team

• New Hire Orientation Trainer

• First point of contact for employee relations

• Worked with leadership and Benefits Broker (One Digital) to build out 2022 benefits plan

• Screened resumes, scheduled and conducted interviews, composed offer letters

• Managed all Onboarding

• Maintained accurate employee records through HRIS system

• Conducted employment verification, reference checks, criminal backgrounds, credit checks, and administered drug screens

• Conducted terminations, promotions, salary increases and demotions

• Processed payroll

• Responsible for New Hire Reporting, Unemployment Claims, Child Support, Garnishments and Payroll Advances

• Managed all workman’s compensation claims

• Managed all Life/ADD Insurance Claims

• Developed and evolved the department's mission, workflows, and structure while continuously improving processes in an ever-changing environment.

• Managed benefit enrollment monthly for eligible employees

• Reconciled and processed carrier invoices ensuring payroll data accuracy

• Coordinated annual open enrollment process with benefit broker and leadership team

• Resolved data issues related to eligibility and enrollment.

• Assisted employees during leaves of absence; FMLA, Workers Comp, Disability and COVID

• Preformed daily HR tasked

Peer Support Specialist

New Freedom AZ LLC - Phoenix, AZ

November 2020 to December 2020

Assist peers in articulating their goals for recovery, to aid in learning and practicing new skills, help monitor their progress, support them in their treatment, model effective coping techniques and self help strategies. Provide shared experiences, strength and hope. Promote self advocacy by assisting members to have their voices fully heard their needs, goals and objectives established as a focal point of rehabilitation and clinical services.

Cook II

Marriott International - Scottsdale, AZ

February 2019 to September 2020

• Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.

• Communicated closely with Sous chef to fully understand special orders for customers, including those with food allergies and gluten intolerance.

• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

• Safely used kitchen equipment such as ice cream machines, Pacojet and oven's, effectively reducing injuries and burns 100%.

• Managed 1-person staff, supervised preparation of pastry's and explained steps for readying specialty items.

• Prepared estimated 10 orders simultaneously during peak periods with 100% accuracy rate, maximizing customer satisfaction and repeat business. Prep Cook

Darden Restaurants - Scottsdale, AZ

February 2017 to February 2019

• Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

• Increased kitchen efficiency by 100% by streamlining processes, reducing waste and mentoring team members on proper procedures.

• Managed opening and closing shift kitchen tasks.

• Prepared average of 200 menu items per shift.

• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

• Identified inefficiencies leading to improved productivity.

• Trained and assisted new kitchen staff members.

Culinary Student

St. Mary's Food Bank Alliance - Phoenix, AZ

December 2016 to February 2017

• Checked expiration dates, rotated food and removed any items that were no longer usable.

• Read through recipes and set up all ingredients in advance for Kids Cafe.

• Observed Chef and Facilitator and how each prepared different specialties to gain knowledge in those cooking techniques.

• Prepared average of 125 menu items per shift.

• Maintained well-stocked stations with supplies and spices for maximum productivity. Administrative Assistant

Arizona Correctional Industries - Phoenix, AZ

January 2014 to September 2016

• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.

• Coached new employees on administrative procedures, company policies and performance standards.

• Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Managed EPICOR databases converting complex data into easy-to-interpret data.

• Monitored Sales Rep's work calendar and scheduled appointments, meetings and travel. Education

Bachelor's in Psychology in Addiction

Purdue Global University - Chicago, IL

September 2020 to Present

Bachelor of Science in Psychology

Maricopa Community Colleges - Rio Salado Community College - Tempe, AZ September 2024

Skills

• 40 WPM

• Knowledgeable in Dual Diagnosis & Psychiatric Rehabilitation

• Peer Support Certification

• Current AZ Driver's License

• Clean driving record

• Exceptional communication

• Creative problem solver

• Strong client relations

• Knowledge of Individual and group counseling

• Community Resources

• Recipes and menu planning

• Food Handlers Card

• Food Handling

• Culinary Experience

• Social Work

• Typing

• Behavioral Health

• Banquet Experience

• Financial Services (10+ years)

• Medical claims (3 years)

• FMLA

• Conflict management

• Benefits administration

• Negotiation

• Recruiting

• Human Resources

• Interviewing

• Microsoft Office

• Research

• Leadership

• Employee Orientation

• Administrative Experience

• Organizational Skills

• Human Resources Management

• Workers' Compensation

• Payroll

Certifications and Licenses

Food Handler Certification

Peer Support Specialist

Present

Assessments

HR: Compensation & benefits — Highly Proficient

December 2021

Knowledge of compensation and benefits programs

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Professional references:

New Freedom OPS, LLC, Ashley Inserra- Human Resource Manager -adrhek@r.postjobfree.com Gold Canyon Heart and Home, David Weide - Executive Chef - 906-***-****



Contact this candidate