Customer Service Employee Relations
Resume:
Kඑඕ Tඐ ඕඉඛ
North Haven, CT
Cell: ***(***-****) - ******.******@*****.***
Pක ඎඍඛඛඑ ඖඉඔ Sඝඕඕඉකඡ
My strengths are to focus on my job and to build a positive attitude for everyone. To also be a team player.
Sඓඑඔඔඛ
Bank deposits
Safety enforcement
Inventory monitoring
Team leadership
Product replenishment
Customer service focus
Sales proficiency
Energetic nature
Time Management
Team player
Inventory management
Customer-oriented
Credit card transactions
Consistently meets sales goals
POS systems knowledge
Stocking
Shipment processing
Employee relations
Training
Inventory control
Training and development
Cash handling
Daily operations
Task delegation
Merchandising expertise
Hard-working mindset
Marketing understanding
Multi-tasking strength
Opening and closing procedures
Accurate money handling
Active listening skills
Retail sales
Natural leader
Merchandising
Skilled problem solver
Personable
Motivated team player
Cashier
Supervision
W කඓ Hඑඛග කඡ
12/2002 to
Current
Fullfillment Associate
Amazon BDL-5 Sort Center – Wallingford, CT
Monitored workflow and customer needs and assigned employees accordingly.
Accomplished consistent sales targets for each shift. Trained and mentored new employees.
Broke down boxes and disposed of trash.
10/2012 to
03/2015
Key Holder
Pay Half – East Haven, Connecticut
Supervised associates throughout each assigned shift and managed any arising challenges.
Ensured exceptional customer service by building strong rapport with customers.
Monitored workflow and customer needs and assigned employees accordingly.
Completed administrative work such as scheduling, bank deposit and sales reports.
Accomplished consistent sales targets for each shift. Completed store opening and closing procedures.
Received and counted money.
Processed cash, credit, debit and check payments.
Greeted customers promptly.
Trained and mentored new employees.
Opened inventory boxes and restocked shelves.
Counted out cash drawers and balanced totals.
Monitored security areas during busy periods.
05/2004 to
03/2012
Claims Supervisor
Walmart Supercenter – New Haven, CT
Supervised associates throughout each assigned shift and managed any arising challenges.
Ensured exceptional customer service by building strong rapport with customers.
Monitored workflow and customer needs and assigned employees accordingly.
Promoted product and service offerings, as well as specials and new releases.
Greeted customers promptly.
Directed customers to correct store locations.
Trained and mentored new employees.
Opened inventory boxes and restocked shelves.
Accepted and processed customer returns.
Improved customer service by projecting friendly and knowledgeable attitude.
Broke down boxes and disposed of trash.
Eඌඝඋඉගඑ ඖ
1991 High School Diploma :
EHHS - East Haven, Connecticut
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