Production Specialist Coordinator

Mark B. Jenkins

Elgin, IL **********@*****.***

630-***-**** www.linkedin.com/in/mark-b-jenkins/

WRITER/PRODUCTION EDITOR

Dynamic and articulate Writer/Production Editor with career expertise in tax compliance products, training documentation, and resume preparation. Adept in packaging data into multiple print and electronic formats with the highest degree of accuracy and reliability. Keen ability to work with tight deadlines and deliver product early. Accomplished professional with a history of success in eliminating process redundancies and reducing organizational costs. Excellent communicator who takes time to understand clients’ needs and fulfill them.

AREAS OF EXPERTISE

Editor Writer Quality Assurance Proofreading Office 365 Training Documentation Adobe Acrobat

Data Migration Customer Service Document Research XML Cost Reduction Resume Preparation

PROFESSIONAL EXPERIENCE

TALENT INC., Crystal Lake, IL July 2021-Present

Talent Inc. prepares professional documents including resumes, cover letters and LinkedIn accounts.

Freelance Resume Writer

Collaborates directly with clients to showcase their employment history and skill expertise. Creates new resumes, cover letters, customized thank you letters, and LinkedIn accounts tailored for clients’ targeted fields of employment. Handles all aspects of document preparation including writing, editing, proofreading, and quality assurance.

Consistently earns 4- and 5-star ratings for customer satisfaction.

WOLTERS KLUWER NV, Riverwoods, IL 2006-Apr. 2021

Wolters Kluwer is the global expert for tax and accounting compliance solutions.

Writer

Served as lead production editor for processing capital gains data for corporate actions into daily internet, a weekly print, and archival online products for the Capital Changes Reports product suite. Facilitated quality assurance, diagnosis of and resolution of data display errors and verification of data completeness.

Oversaw research and retrieval of tax forms and SEC documents to compile data into various products.

Tested data for migrations over multiple storage platforms through 2020.

Reduced full reprint cycle time of print product from 3 years to 2 years.

Learned and assumed daily product production tasks during 2020.

Reduced overcrowding of loose-leaf binder product through content reflows and streamlining of print schema eliminating need for ordering additional binders, cost savings $15K.

Trained production staff members and authored training manual for all major print production tasks.

Reduced printing costs by eliminating redundant updates.

Senior Production Specialist 1997-2006

Served as production coordinator for all elements of weekly print product and archival internet product covering capital histories of domestic corporations, reserve editor for international corporation archival product.

Coordinated shipping and storage of archives to Chicago area offices from NJ.

Assisted with transition of production tasks to Chicago area from NJ.

Reduced binder overcrowding through content reflow.

Trained newly hired staff in data storage and print production tasks.

ADDITIONAL EXPERIENCE

Production Specialist and Proofreader, Commerce Clearing House (now Wolters Kluwer NV), Clark NJ

EDUCATION

Bachelor of Arts (B.A.), English

Syracuse University, Syracuse, NY

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