LEAH HINES

Louisville KY · 502-***-****

H

adrha5@r.postjobfree.com@gmail.com

Seeking a position with a company which will require me to utilize my skills, abilities and experience in the field to ensure the company's success.

EXPERIENCE

JULY 2020 – PRESENT

SENIOR MATERIAL HANDLER, Goodwill industries

• Received and sorted materials.

• Inspect and enforce safety measures and precautions.

• Greet customers and answer any questions they have.

• Price merchandise and organize and restock production floor

MAY 1990 – FEBURARY 2013

TOBACCO FARM WORK, crab orchard

• Worked alongside team to accomplish work goals according to schedule.

• Worked with speed and accuracy to consistently meet production standards.

• Loaded, unloaded and moved material to and from storage and production areas.

APRIL 2006 - OCTOBER 2008

SERVER, Cracker barrell

SERVER, DOMINOS PIZZA

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

• Kept server areas clean and stocked during service hours to increase efficiency while working tables

• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

• Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.

• Supervised restocking of salad bar and buffet for lunch and dinner service.

• Applied communication and problem-solving skills to resolve customer complaints and promote longterm loyalty.

• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

• Maintained customer satisfaction by clarifying questions about orders and specialty items.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

• Suggested appropriate food and drink pairings to increase per-ticket sales.

SEPTEMBER 2003 - FEBURARY 2005

CASHIER, Food lion

• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

• Deliver ed exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.

• Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.

• Completed prep work on pre-packaged vegetables and fruits.

• Cleaned and sanitized equipment, tools and work surfaces. • Collected carts from parking lot and designated returns.

• Checked quality of products and removed defective items.

• Assisted customers with price checking and finding requested items in store. • Stocked fruits and vegetables and removed old or poor quality products.

• Maintained safe, neat and clean working environment at all times.

EDUCATION

DECEMBER 2007

BACHELOR OF SCIENCE IN GENERAL STUDIES, eastern kentucky university

MAY 1989

HIGH SCHOOL DIPLOMA, lincoln county high school

Contact this candidate