RAVI S

NO: ** A, *ND Floor, Thiruvalluvar Street, Nehru Nagar, Velachery, Chennai – 42

Mobile Number: 978-***-****

CAREER OBJECTIVE

Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

SKILLS

Strong understanding of shipping and receiving processes

Excellent time management skills

Dependable and hard working

Good inventory and shipping tracking skills

Good ability to work as a valued team member

PROFESSIONAL EXPERIENCE

Organization : HAPAG-LLOYD Global Service Centre, Chennai

Duration : February 2015 – Till date

Position : Senior Coordinator (Customer Experience)

Responsibilities as a Coordinator:

Executed daily operations to optimize customer shipments.

Bill manifesting based on the customer requirements and country requirements.

Prepared and attached all shipping related documents, such as bills of lading, commercial invoices & dangerous goods declarations.

Communicated with supervisors and coworkers in order to get everything done in a timely manner

Special attention for the VIP customers.

Report generation for productivity email on a daily basis.

Achieving the daily productivity and accuracy standards

Analyze and plan for improvement to maintain the accuracy

Provided back up support to other members of the customer service team and performed miscellaneous duties as required.

Strengths

Self-motivation, initiative with a high level of energy.

Verbal communication skills.

Decision making, critical thinking, organizing and planning.

Flexible to work in different situations.

Achievements

Secured “Annual Star Award” for year of March 2016.

Secured “Super star Award” more than 10 times overall in my experience.

Secured “Twinkling star Award” in multiple time on the weekly basics.

EDUCATION

3 years Arts and Science course in “Bachelor of Commerce” from Guru nanak college, Chennai (2009-2011)

BIO DATA

NAME - Ravi .S

FATHER’S NAME - Selvam

DATE OF BIRTH - 30.06.1989

GENDER - Male

MARITAL STATUS - Single

NATIONALITY - Indian

ADDRESS - NO.21A 2nd floor, Thiruvalluvar street,

Nehru nagar, Velachery, Chennai-600042

MOBILE - 978-***-****

EMAIL - adrh31@r.postjobfree.com

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

PLACE: CHENNAI Yours Sincerely,

DATE: S.RAVI

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