PATRICIA KING
Seattle, WA *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Healthcare Screener
Ascension Medical Group - Jacksonville, FL
September 2021 to January 2022
Pre-Screen all patients and visitors before entering the office. Provide mask and hand sanitizer for anyone that needs it.
This position was part time temporary.
Patient Service Representative II
Baptist Health Center - Jacksonville, FL
July 2015 to August 2021
Night shift Intake OB/GYN check
Input patients demographics
Schedule appointments
Pre-registration
Coordinate with nurses
Medical Records Specialist PT
AEROTEK @ CIOX Health - Orange Park, FL
May 2015 to October 2015
Weekend part time. Process patients requesting medical records. Locate and retrieve medical charts. Safeguard and protect patients confidential information. Verify accuracy and quality of records. Provide routine services to customers regarding releasing of information. Adhere to HIPPA guidelines. Medical Receptionist
All Medical Personnel - Jacksonville, FL
June 2015 to August 2015
Check in patients.
Schedule appointments
Updated/input patients demographics
Coordinated with referral representative
Verified insurance eligibility
Collect copayments
Registrar
Queens Hospital Center - Jamaica, NY
October 2009 to April 2015
Register all patients. Scheduled appointments. Verified insurance eligibility. Updated demographics. Checked in/out patients. Assisted patients with I-pad required information. Assisted providers with disabled patients.
Education
High school diploma
JEAN RI - Jacksonville, FL
August 1985 to June 1989
Skills
• Clerical Experience
• Insurance Verification
• Epic
• EMR Systems
• Medical Records
• Medical Office Experience
• Medical Billing
• Hospital Experience
• Medical Scheduling
• Medical Terminology
• HEDIS
• Performance Management
• Triage
• HIPAA
• English
• Customer service
• Microsoft Office
• CPT Coding
• ICD-9
• Medical Coding
• ICD-10
• HCPCS
• EHR systems
• Documentation review
• Medical Receptionist
• Laboratory Experience
• Employee Orientation
• Anatomy Knowledge
• Experience Administering Injections
• ICD Coding
• Phone Etiquette
• Transcription
• Microsoft Outlook
• Microsoft Excel
• Computer skills
• Data entry
• Recruiting
Assessments
Medical receptionist skills — Completed
January 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Medical receptionist skills — Completed
January 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Customer focus & orientation — Familiar
January 2022
Responding to customer situations with sensitivity Full results: Familiar
Work style: Reliability — Familiar
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Release of information
ROI policies and procedures
HIPPA 101 Curriculum
HIPPA omnibus rules
Confidentiality and security
Document calendar
UAD prevention
Combating Medicare C&D fraud
Performance management
HEDIS