Office Assistant Data Entry
Resume:
Venessa Grijalva
Phoenix AZ **035
***************@*****.***
Objective:
PTCB certified Pharmacy Technician with 4 years of Order Entry and Prior Authorization
Experience as well as 3 years of Behavioral Health experience. I am a self-starter with extensive
Knowledge of Pharmacy procedures. I am also a dedicated team player that focuses on providing
Excellent patient care in all aspects.
License:
National Board of Pharmacy- 30055929
Arizona Board of Pharmacy- T058617
Education:
Carrington College
Physical Therapy Tech
April 2011
Graduated: Honor Roll
Chiropractic Assistant
October 2017
Certified Pharmacy Technician
Work Experience:
Humana
Mail Opertation Tech 3
November 2021 to Present
Evaluate all incoming mail packages and adjusting patient’s accounts for the claim and refund the patients account. To verify what is coming back and from what is sent out if its authorize return or unauthorized and credit the account. If not approved then to send back to patient using my judgement and rules and regulations.
Also helping Special Request Team with reships and location of the packages in the facility if patient wants to cancel or needs a reship.
Dispensing
December 2018 to November 2021
Go to assigned locations and fill prescriptions and confirm patient information and verify
Patient’s medication that are being processed.
In the bulk room verify the correct medications are pulled and match the ticket.
Match the lots and verify that they are in the system.
Select the correct RECO and fill that RECO and make sure there is no desiccants or cotton or any
Other type of debris is not in the RECO
In the LDU is restock and verify the correct product for their assigned locations
Fill out any out of stock cards that we are out of.
Humana - Glendale AZ
Item Entry
January 2018 – December 2018
Verify the correct patient profile and is correct
update the doctor office information and select the correct doctor
Select the correct Drug
Verify it’s the correct strength and form
Interpret the directions for patient
Add refills
Add Quantity and DAW
Express Scripts – Tempe, AZ
Data Entry
September 2013 – October 2017
Select the correct Drug
Strength
Form
Quantity and DAW
Interpret the direction for the patient to take
Input the refill
Then verify that everything is correct and maintain quality
Verify that the correct patient’s profile is correct
Sahara Behavioral Health – Glendale, AZ
Front Office Assistant
May 2012 – September 2013
Billed for Medicare as Secondary and Credentialing
Obtained Medical and Pharmacy Benefits and Authorizations
Input patient's information into Lytec and Practice Fusion
Called in Medication into the pharmacy and maintain sample room of medications
Received and returned calls for the providers
Answered Multi phone lines
Schedule patient appointments for 8 different providers
Contact this candidate