Customer Service Representative
Resume:
Catera Green
Detroit, MI
************@*****.***
Work Experience
ICQA Associate
Amazon - Livonia, MI
July 2020 to Present
Count & Keep up inventory
Customer Service Representative
DialogueDirect - Highland Park, MI
February 2019 to March 2020
Answered calls for DTE help customers with all problems or concerns or signing up for programs at DTE Cocktail Waitress
Motorcity Casino Hotel - Detroit, MI
April 2016 to May 2018
server drinks up-sale drinks and any perks dealing with casino with great customer service Education
High school diploma
Martin Luther King Jr. High School - Detroit, MI
September 2012 to June 2016
High school diploma
Skills
• Bartending
• Host/Hostess (2 years)
• Machining (1 year)
• Upselling (2 years)
• Serving Experience
• Social Work
• Vital Signs
• Nursing
• Home Care
• Cleaning Experience
• Assembly
• Manufacturing (1 year)
• Food Preparation
• Packaging
• Caregiving
• Senior Care
• Warehouse Experience (1 year)
• Cooking
• Caregiving
• Inventory Control (1 year)
• Merchandising
• Case Management (2 years)
• Materials Handling (1 year)
Assessments
Call center customer service — Proficient
June 2020
Applying customer service skills in a call center setting. Full results: Proficient
Work motivation — Highly Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Work style: Reliability — Expert
June 2020
Tendency to be dependable and come to work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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