Crew Member Customer Service
Resume:
Austin Ortmann
Des Peres, MO
********@*****.***
Authorized to work in the US for any employer
Work Experience
Appliance Technician
Authorized Appliance - St. Louis, MO
January 2021 to Present
Install all high end major brand appliances. Such as Wolf, Sub Zero, Cove etc. Bertozoni, Miele, True, & all other high end appliances. Install hoods, ice makers, wooden panels & handles for the panel ready appliances. Remove old ones, make modifications to outlets & cut outs. Show customers how to use there appliance & give them a basic understanding. Drive 25/26ft box trucks. Have taken multiple certification courses including, Wolf/ Subzero, Miele, Jenn Air to list a few. FedEx Delivery Driver
FedEx Ground
February 2020 to Present
Am on a different route everyday & deliver to 100+ stops a day, drive a straight truck. Non CDL Driver
Lowe's - St. Louis, MO
April 2018 to January 2020
I drive a 26 foot box truck. Take one co worker with me as a helper. Unbox and load box truck in delivery order and strap down and secure appliances and doors. Install washers, dryers and connect water hoses to washer and vent to dryer. Install electric cords on ranges and dryers. Remove doors and take a part fridges to successfully install them in customers homes. Then give them information about their new appliances and how they work etc. then work in the warehouse in back pulling appliances and unloading semi trucks. Perform drywall carry ins, and clean the receiving areas. Wash and clean trucks when needed. Communicate and call customers to set up delivery times and print loading tickets for customers to sign once their products have been delivered.
Framing Apprentice
Builders Bloc - St. Louis, MO
July 2019 to August 2019
Dealt with & carried out aspects of framing houses. Lots of manual labor, built walls & preformed carpentry skills on a daily basis.
Crew Leader
Helpers Moving and Storage - Cape Girardeau, MO
October 2017 to April 2018
I was a crew leader, took a co worker and drove a box truck, went to customers houses and loaded their furniture carefully and covered it and secured it in the box trucks with strap downs. Then would drive to the new home or apartment and moved the furniture into their new homes carefully, to avoid damages, moved pianos and big machines for companies, collected and figured out the final bills for customers doing math. And then would collect payment from the customer. Cleaned the box trucks, and warehouse. Crew Leader
Ken Kirk Lawncare - Oakland, MO
March 2017 to October 2017
Mowed lawns, drove tractor and trailer, operated 0 turn mowers, and weed eaters, blowers, did leaf clean up, tree removal, gutter clean outs, planted plants and bushes, and mulched beds, watered plants, flowers, bushes, trees, and trained new employees, sharpened blades and preformed necessary precautions to make the mowers ready for use.
Crew Member
Five Guys - Des Peres, MO
December 2016 to March 2017
Took Customer Orders, made burgers, hot dogs, fries, got orders ready to go, took phone orders, did dishes and preformed necessary cleaning duties, closed down the store got it ready for next day, cleaned dining area.
Landscaping Laborer
Fenton Landscape Company - Fenton, MO
March 2015 to November 2016
Mulched garden areas, homes, apartments and condominium complexes. Provided lawn care to homes, apartments and condominium complexes. Such as mowing, weed eating, sprayed for weeds, took down trees, brush clean up, leaf clean up. Built retaining walls for home owners and business owners. Built patios for home owners and business owners.
Installed drainage pipes.
Planted plants, bushes, and trees for home owners and business owners. Removed old retaining walls, patios, and other debris for home owners and business owners.
Delivery Expert
Dominos - Kirkwood
November 2014 to March 2015
Delivered Pizzas and other items to customers in a timely fashion. Collected payment from customers and gave them receipts for purchases. Answered phones and took customers orders.
Resolved problems with the help of a manager.
Helped make pizzas and other items that customers would order. Cleaned the shop, bathroom, and the serving line.
Washed all dishes needed the next day.
Dining Room Assistant
Old Warson Country Club - Ladue, MO
November 2013 to August 2014
Set dining tables according to type of event and service standards. Continually monitored dining rooms for seating availability, service, safety and well-being of guests. Bussed and reset tables and kept dining room and work areas clean. Maintained clean dining room, lobby and service areas at all times. Served drinks, bread, and appetizers to guests.
Ran food from the kitchen too the serving station. Took out trash, and dirty linen and retrieved clean linen for tables. Helped out waiters and waitress's if we were very busy serving guests their food. Education
Some college in Business Administration
Southeast Missouri State University - Cape Girardeau, MO August 2015 to May 2016
High School Diploma
Kirkwood Senior High School - Kirkwood, MO
2014
Skills
• problem solver (Less than 1 year)
• team player (Less than 1 year)
• Driving
• Carpentry
• Box Truck
• Mowing
• Lawn Care
• Box Truck
• Carpentry
• Delivery Driver Experience
• Lawn Care
• Mowing
• Handyman
• Landscape Maintenance
• Heavy Lifting
Certifications and Licenses
Class E License
October 2017 to February 2024
Can drive 26 foot box trucks and other commercial vehicles excluding tractors and trailors and semi trucks.
DOT Medical Card
driver's license
Assessments
First Aid Skills — Familiar
December 2018
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Familiar
Vehicle Maintenance Skills — Proficient
December 2018
Measures a candidate's knowledge of general vehicle maintenance inspections to complete minor repairs.
Full results: Proficient
Mechanical Skills: Aptitude — Proficient
December 2018
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient
Mechanical Skills: Monitoring — Proficient
December 2018
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Proficient
Construction Safety — Highly Proficient
January 2020
Using safe practices while on a construction site. Full results: Highly Proficient
Mechanical Knowledge — Proficient
June 2020
Understanding and applying mechanical concepts and processes. Full results: Proficient
Delivery Driver — Highly Proficient
June 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Mechanical Skills: Monitoring — Proficient
January 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Proficient
Real Estate — Familiar
June 2020
Matching listings with specifications
Full results: Familiar
Retail Skills: Shelf Stocking — Highly Proficient
January 2020
Receiving and storing merchandise or product.
Full results: Highly Proficient
Basic Maintenance and Repair — Proficient
June 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Committed team player Lifts and carries up to 100 lbs Very hard worker
Very quick learner
Great with people
Highly motivated to be successful in all I do
Good sense of time
Good problem solver
3 year varsity football player
3 year varsirty basketball player
Played basketball for a year in college
Had Small College offers to play football
Customer Service Experience 5+ years
Heavy Lifting Experience 10+ years
Commercial Driving 3+ years
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