Customer Service Assistant Manager

Gerri Davis

*** * *** ******

Milo, Iowa *****-**63 Cell: 515-***-**** **********@*****.***

Qualifications:

Customer service skills Answers telephone and screens calls Balance figures Calculator Balance checkbook for customers

Operate a ten-key adding machine Perform math and analysis Photocopier Research information Use fax machine

Process Customer/ATM/Night Drop Deposits Cash Checks/Savings Withdrawals Process Consumer Loan

Payments Process Credit Card Cash Advances Filing and typing documents Sell Money Orders, Cashier's

Checks Redeem Savings Bonds Place Stop Payments, Special Instructions, and Deposit Holds CTR/MIL Completion Safe Deposit Entrance Procedures Filing (Signature Cards/Reports) Product Knowledge Word, Excel, Some PowerPoint, Emails Education:

May 1984-Graduates from Indianola High School (Accounting and Recorder keeping, Business Law) K-12 and 6 weeks of Computer Classes

Experience:

Leave of absence from my work at Trubank Home care for my father after my mother passes away July 3 2017. He had dementia and Alzheimer's 24/7

4/9/2001 to 9/1/2017 TruBank (Community Bank) in Indianola:-Customer services Rep. I work with the customers and handing money, making deposits for them, Opening account, Balancing the banks checks(Cashiers, Money Order, Expense, Interest.) Checking the maintenance and overlooking everything that is put on the computer right, Answering phone, I get everything done. Part time for 9 Monday, Tuesday, Wednesday and Thursday but I work Friday 7:45 am to 6pm and work every third Saturday Started paid $8.50 to $15.00 (Something I work more hours when they need me or when someone call in sick) Manager is Michelle Grismore-515-***-**** years than went Fulltime November 1 2010. I work from 7:45am to 4:45

12/9/1999 to 12/29/2000 • Hy-Vee: Work in the Kitchen making food for the customers, waitress, cleaning, Taking supplies off the truck, 1 left this job to find something better. I work from 7:00am to

3:00 pm sometime later until 5:00 Work over 50 hours a week Started $6.50 to $8.50 I was the assistant Manager in the kitchen. Manager Burt Porter

7/22/1991 to 9/24/1999 Stay home to raise my two wonderful children's and 1 babysat other children's.

My children's started school and I went back to work.

4/9/1987 to 7/2/91991 Pamida- Stock shelf, Office work, Counted money for the drawers, made deposits, helped customers find what they are looking for, I was having my second baby and wanted to stay home and the store was going out of business.

3/17/1984 to 4/2/1987 Country Kitchen: Head Waitress, waited on tables, clean, cook, Made deposits, wash dishes, I left to get a better job and I got married. Work from 11:00pm to 7:00am paid started at $2.10 plus tips left was 6.45 Activities:

I like to read, watch movies, make crafts, Love to cook, I was on the little league board for 4 years, Help with wrestling tournament, People to Contact: Polly Glascock-515-***-**** Lisa Hunter-641-***-****