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Customer Service Bartender

Location:
Philadelphia, PA
Posted:
June 20, 2022

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Resume:

JEANNETTE HORAN

adrgwq@r.postjobfree.com

Highlights

20+ years Restaurant Experience

8+ years Bar Management Experience.

Skilled server/bartender.

Banquet/Conference/ Private Party/Buffet Experience

Work Experience

server/bartender may 2010 – sep 2016

Cape Resorts Group Cape May, NJ

Took orders from patrons for food and beverages in a fine-dining facility. Described daily specials. Received, placed orders on kitchen staff and delivered meals,. Checked with customers to ensure quality of food and satisfaction of diners. Took immediate action to correct any issues. Provided excellent customer service. Collected payments from patrons. Worked private events and banquets. Trained other servers. As Bartender, checked identification of customers to verify age qualification. Prepared and served a large variety of mixed drinks, beers and wines. Collected payments in cash, debit and credit cards. Cleaned bars, work areas, glasses, utensils and bar equipment.

server/bartender/hostess oct 2002 – apr 2010

Union League of Philadelphia Philadelphia. PA

Served as hostess greeting and seating customers.. Set up and waited on tables. Took food and beverage orders, efficiently covering a large section. Delivered hot meals. Met or exceeded all patron service expectations. Worked large weekly buffets. Participated in catering of private banquets. Trained in all aspects of the restaurant business.

server/bartender oct 2003 - oct 2004

Lincoln Financial Philadelphia, PA

Responsible for setting up and servicing a sports event skybox suite for Amquick, Inc. – suite owners. Greeted suite guests arriving for Philadelphia Eagles professional football games and other spectator sport and concert events. Took orders, mixed and served drinks. Served hot and cold hors d’oeuvres. Maintained an atmosphere of luxury and comfort.

bar manager/bartender nov 1993– jun 2002

Magiero’s Cocktail Lounge Naples, FL

Directed the efforts of up to 20 employees, hiring and separating staff; establishing and maintaining work schedules, training, and compensation. Ordered necessary supplies, maintained inventory. Responsible for $20,000 in daily facility receipts. As necessary supplemented the efforts of the bartending staff. Took orders, mixed and served drinks and snacks. Resolved any employee or patron disputes.

Education

Diploma May 1982

Mastbaum Vocational-Technical High School Philadelphia, PA



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