Customer Service Call Center
Resume:
Tyise Brown
Warrensburg, MO *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Floor Associate/Cashier
Dollar Tree - Warrensburg, MO
October 2016 to July 2017
1. Stocking
2. Unloading truck
3. Cashier
4. Customer Service
5. Training new employees
Education
GED
Warrensburg, MO
Skills
• Retail Sales
• Sales
• Cash Handling
• Cashiering
• Merchandising
• Commercial Cleaning
• POS
• Store Management Experience
• Computer Operation
• Host/Hostess
• Upselling
• Communication Skills
• Serving Experience
• Analysis skills
• Busser
• Restaurant Experience
• Pricing
• Retail Management
• Kitchen Experience
• Microsoft Office
• Food Preparation
• English
• Math
Assessments
Retail customer service — Proficient
December 2020
Comprehending and responding to retail customer needs Full results: Proficient
Sales skills — Proficient
December 2020
Influencing and negotiating with customers
Full results: Proficient
Cashier skills — Highly Proficient
December 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Highly Proficient
December 2020
Applying customer service skills in a call center setting Full results: Highly Proficient
Customer service — Highly Proficient
December 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Business math — Completed
July 2021
Using basic math to solve problems in a business context Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
*********@*****.***
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