Customer Service Master Scheduler
Resume:
KYLE R FARRELL
Greensboro, NC ***07
Email: ***********@*****.***
OBJECTIVE
To obtain the position of Master Scheduler with a corporation, utilizing my experience and skills to meet the business objectives and support commitments to customer service, employee development, and continuous improvement.
PPC Broadband Inc. / Belden Wire & Cable Inc.
Master Scheduler East Syracuse, NY 2021-2022
● Responsible for Drop Automation line, a critical component to the overall broadband process. Utilized kanban in SAP and managed the highest profile manufacturing cell for the organization.
● Managed Trap process for PPC Broadband, printed circuit board automation line which supported assembly operations to our facility in St Kitts, Caribbean.
● SIOP facilitator, responsible for attending all monthly SIOP meetings, distributing SIOP meeting minutes, and creating a monthly Executive SIOP presentation, presented key metrics, KIP’s and data to senior leadership which affected capacity analysis, inventory, sales data, forecasts, and future planning strategy for all product categories. Raytheon Technologies Inc. (formerly Rockwell Collins Inc. / BE Aerospace Inc.) Production Control Specialist Winston Salem, NC 2018-2021
● Managed Back Shops / Production team in Nogales, MX to provide work orders to daily production capacity with Fabrication, Covering, and Paint.
● Ran MOK reports in SAP and provided daily inventory reports to production planning.
● Responsible for Daily SAP Health Metrics to division, reports shared with OEMS, Boeing
& Airbus.
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● Worked with Inventory Control & Supervisors to troubleshoot systemic SAP errors with MRP suggestions.
● Served SAO (Sales and Aftermarket Division) to plan and schedule Plastics and Arm Caps. These are integral components used in the airline seats for American Airlines, Delta, & United.
● Worked with BE Philippines manufacturing to provide critical supply of components to achieve 95% on-time delivery to Tier 1 Customers.
Master Scheduler Winston Salem, NC 2015-2018
● Ran 12 month rolling forecast for Engineered Components Group with BE Aerospace.
● Ran MPS to coordinate capacity and follow Program Manager’s schedule requirements for OEM’s.
● Attended CIB, ECN (Engineer Change Notice) meetings for revision level changes or engineered design improvements.
● Responsible for meeting with Purchasing Group & Management to run shortage reports and identify bottlenecks to Suppliers & Production.
● Master Scheduler Planning worked on a comprehensive excel spreadsheet to actively view all program requirements from present to 10 years out. TE Connectivity Inc. (formerly AMP Inc.)
Manufacturing Business Analyst (Automotive Division) Winston Salem, NC 2006-2014 Industrial Engineering (Cable Division) Greensboro, NC 2002-2006 Pricing Analyst (Cable Division) Greensboro, NC 1997-2002 Materials / Cycle Counter (Cable Division) Greensboro, NC 1995-1997
● Planning / Scheduling of production across multiple North American and Central American facilities
● Expedited orders through production process, schedule and rearrange production schedules to meet changing requirements in manpower, material shortages, cycle losses, and requested delivery dates
● Established and upheld favorable working relationships with outside vendors in order to maintain product flow
● Reviewed MRP, CRP, EOQ, stock status reports, master planning, forecasts, reorder points, and similar sources to determine and maintain desired inventory levels 2
● Used DRP and other system tools to ensure product availability to distribution centers throughout markets
● Ensured that product is available for shipment from distribution center closest to customers while working with domestic and foreign freight forwarders to minimize
“landed freight costs”
● Developed on-line reports for the Materials Departments using SAP
● Assisted in the establishment of inventory levels, considered such factors as expected demand, available demand, available storage space, and possible obsolescence
● Entered transfer orders to inter-divisional vendors, prepare purchase requisitions to outside vendors and various global inter-company vendors for components and raw material
● Managed Consignment of Raw Metal for outside vendors
● Converted purchase requisitions to purchase orders for components and raw materials
● Produced monthly Corporate forecast for raw metals on divisional consignment
● Managed Plating Process for Automotive division
● Released factory orders to production facilities to meet customer needs and required inventory levels, while considering delivery dates, man hours, lead times, machine time, press or tool capacity, and inventory levels
● Worked with local Purchasing Department, global inter-company Customer Service Departments, and directly with outside vendors to expedite or delay material
● Fostered relationships with Engineering Departments, Sales, and Purchasing to coordinate new product launches, assembly PPAPs, automotive yer changeovers and product end of life balance outs
● Worked with Customer Service Departments, Sales, and Purchasing to coordinate production and prevent shutdowns
● Assisted in training new employees on the uses of various Tyco systems as well as the basic concepts of MRP, CRP, as well as other field related topics, as needed
● Procured and expedited material from outside vendors, based on requests from Material Analysts, Product Engineering, and Quality Engineering
● Negotiated pricing, delivery lead times, and stocking levels with outside vendors
● Resolved pricing and receiving discrepancies to ensure timely processing of invoices
● Developed production scheduling reports for use in the Plating and Stamping departments and conducted training classes on various components of factory order packets and process guidelines
● Led process improvement projects (KAIZEN events) to develop, implement, and continuously improve cycle counting process
● Implemented LEAN concepts to provide visual management tools for the monitoring and improvement of inventory location accuracy
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PROFESSIONAL CERTIFICATIONS, MEMBERSHIPS, AND ACHIEVEMENTS Recipient of TE Automotive Division Special Performance Bonus APICS, The Association for Operations Management
CPIM Coursework & Examinations
● Basics of Supply Chain Management, exam accredited April 2012 EDUCATION
The University of North Carolina at Chapel Hill Chapel Hill, NC 1980-1984
● Course of Study: Industrial Relations, Economic concentration
● Degree Attained: Bachelor of Science
● Honors: Member Deans List, April 1982
SKILLS AND QUALIFICATIONS
● Proficient in Microsoft Office applications including Excel, Word, & Powerpoint
● Previous computer experience includes AS400. SAP, AMS (AMP Manufacturing Systems), SFC (Shop Floor Control)
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