Draw Blood Customer Service

Heather N. Andre

**** *. **** **.

Phoenix, Arizona 85035

602-***-****

*********@*****.***

OBJECTIVE:

My objective is to obtain and career in the Law Enforcement and Public Safety field. WORK EXPERIENCE:

Securitas Incorporated, Security Services, Phoenix, Arizona Security Officer, July 2015 – Jan 2019

Patrol contracted security sites, enforces policies on private property, assist and work directly with local law enforcement agencies, employees and customers, ensure the safety and security of employees and customers visiting sites. Operating multi line telephones, general clerical duties and two-way radio communications. Experience with the following: CCTV camera surveillance systems, various alarm systems, access card systems, operation of x-ray machines and magnetometers at fixed posts, two-way radio communications; court procedures, A.R.S. Title 13 and Title 28, and report writing.

Certified in: Unarmed Security Officer Certification Goodwill of Central Arizona, Phoenix, Arizona

Cashier/Sales, November 2012 - February 2015

Balanced daily receipts, cash, developed knowledge of bank account transactions, replenished cash in registers on a regular basis and totaled out cash balance, operated a cash register, processed a high volume of transactions in cash, checks and credit card sales, balanced cash drawer at the end of the shift. Good customer service skills. Allhealth Medical Personnel, Scottsdale, Arizona

Phlebotomist, October 2006 – March 2011

Verified or recorded identity of patient or donor and conversed with patient or donor to allay fears of procedure, applied tourniquet to arm, located accessible vein, swabbed puncture area with antiseptic, and inserted needle into a vein to draw blood into collection tube, conducted interviews. Good customer service skills.

Maricopa Integrated Health System, Phoenix, Arizona Phlebotomist, July 2005 – January 2006

Verified or recorded identity of patient or donor and conversed with patient or donor to allay fears of procedure, applied tourniquet to arm, located accessible vein, swabbed puncture area with antiseptic, and inserted needle into a vein to draw blood into collection tube, conducted interviews, tested blood samples, faxing, basic computer skills. Good customer service skills.