HVAC apprenticeship

PATRICK BOURQUE

Boston, MA *****

978-***-**** - ******************@*****.***

PROFESSIONAL SUMMARY

Professional and dependable. Safety-minded with excellent technical skills and knowledge. Working knowledge of basic electrical and hvac systems. Task-oriented professional with strong interpersonal and written communication skills. Ensures quality and expectations are met with focus on customer satisfaction and providing high-quality deliverables. Available to start immediately. SKILLS

OSHA 10

Hot Works

Mechanical

Communication skills

Customer satisfaction

Fast

Detail oriented

WORK HISTORY

05/2021 to 11/2021 Site Survey Technician

Sunrun – Boston, MA

Provided detailed information for downstream teams regarding structural and electrical systems

Provided detailed images and roof quality information and measurements Safely performed drone operations in residential areas that are FAA approved for flight

Used software systems to record progress in a timely manner. 10/2020 to 05/2021 Instrument Operator

Rober Survey – Arlington, MA

Surveyor firm specializing in residential, commercial and mixed-use developments Experience using electronic/automatic levels, establishing site boundaries, measuring and drawing building footprints and completing related surveying tasks. Documented and stored measurements

09/2018 to 12/2019 Automotive Technician

Mercedes Benz, USA – Westwood And Lynnfield, MA

Responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by Service Manager

Correctly troubleshoot customer concerns using latest administrative and technical tools provided

Work in a timely and efficient manner in order to maximize time on shop floor Analyzed and located malfunctions in brakes, motors, switches and control systems

09/2016 to 08/2018 Automotive Technician

Mercedes Benz of Boston

Inspected and diagnosed automotive equipment, components and systems to determine necessary repairs

Performed vehicle inspections, basic maintenance, oil changes, tire rotations and minor repairs

Tire replacement and tire repair

Communicated with service advisors when additional repairs were needed Performed Roadside Assistance

Worked effectively as part of a team in fast-paced dealership Completed customer orders and warranty services according to manufacturer specifications

Maintained accurate records of time and materials required to perform repairs and service

EDUCATION

Local 877 HVAC Apprenticeship Training Program - Norwood, MA Exam certificates in HVAC 1 and Basic Electrical.

Continuing education in HVAC

07/2016 Mercedes Benz Elite Certification

Universal Technical Institute of Massachusetts - Norwood, MA 06/2013 High School Diploma

Concord Carlisle High School - Concord, MA

Contact this candidate