Hello
I’m Kayla Krohn
Houston Tx 77083
***********@*****.***
Professional Summary
Well organized professional with broad background in administrative roles. Commended for increasing overall efficiency by answering and screening numerous telephone calls daily. Dedicated receptionist with excellent experience in industry. Outgoing and Friendly receptionist delivering customer service and administrative excellence. Excels in calendar management, Scheduling, and data entry.
Skills
-computer proficiency
-Greeting and seating clients
-Call answering and routing
-Appointment booking
-Calendar maintenance
-MS office suite, Word,Excel,PowerPoint,Outlook
-Strong communicator
Experience
August 2019- November 2021
Roucou, Richmond, Tx- Receptionist
●confirm appointments, communicated with clients and update client records
●Answered large incoming calls daily to resolve customer satisfaction and scheduled appointments
●Kept reception area clean
●Schedule and confirm appointments daily
●Greeted and assisted clients daily
November 2021- Current
Blankanvas, Houston, Tx - Receptionist Assistant
●Prepared and maintain calendar, collected general information
●confirm appointments, communicated with clients and update client records
●Restocked supplies and submitted purchases orders to maintain stock levels
●Answered large incoming calls daily to resolve customer satisfaction and scheduled appointments
●Greeted incoming clients professionally and provided friendly knowledgeable assistance
Education
August 2016- June 2020
Langham creek high school- High school diploma