Michelle Sellers
Oceanside, ca *2057
******@*****.***
Michelle Sellers
Objective
I love working with people. I always enjoy new challenges. I am a very quick learner. I am a very dedicated employee.
I have been in the food service industry for at least 6years. I have close to 20 years of customer service skills. I have been the president of our HOA, a manager of a video store, trainer for 3restaurants, a lead server for 3 restaurants, receptionist, and operations analyst along with much more. I am very diverse with my skills and always love to learn more.
Experience
President, San Luis Rey HOA
06-2017 to present
I joined the board as our secretary and was voted in as our president less than 1 year later. I oversee our board meetings; help resolve issues in our community and have helped straighten out our HOA in many ways. ASSISTANT MANAGER, STACKED/FOOD WELL BUILT
03-2014 to 12-2015
I was hired as a server, then a month later was promoted to assistant manager. I trained new employees, helped make sure guest had a great experience, adjusted bills when needed, I was a back-up bartender and helped the managers with any needs they had. I loved my job with a passion. I had to leave because we moved from Orange County to Oceanside.
INSURANCE AGENT, STATE FARM INSURANCE
04-2013 to 07-2013
I studied for and received my Life Insurance and Home/Auto Insurance licenses. I enjoyed selling Insurance to family and friends. I had to hang up that hat for a while so I could stay home and watch my children, as my husband was a Truck Driver.
LEAD SERVER, JO’AN’S BAR & GRILL
2010-2012
I helped open this Bar and Grill with the owners. I was quickly made lead server and was to train all new servers and bussers. I helped run the restaurant when the owners and manager would need to leave out of town. I had customers follow me from the old restaurant I worked at to this one, just so they could be served by me. I had to leave because we were moving to Orange County. LEAD SERVER, LUMBERMILL BAR AND GRILL
2008-2010
I was hired and 1 month later, the owner had to close for off winter season. When they opened back up, they only offered me the job, not the other 2 servers they had for years prior. I was the lead server for this bar and grill and worked as server, cashier, busser and bartender. Unfortunately, I had pregnancy problems and had to leave.
Front Lobby Receptionist, Long Beach Acceptance
2007-2008
I was hired as receptionist. ONE month later I received “Employee of the month”. I answered high call volume. Helped direct customers and vendors to correct departments. I helped sort mail for the company. I responded to customers letters.
Front Lobby Receptionist, Word & Brown
2004-2008
I was hired as front lobby receptionist. I was later in charge of training new receptionist for the entire company and for temp receptionist. I helped all departments with any projects they needed. I assisted brokers with any questions and brochures they needed when they came in. I answered a very high call volume of calls for the entire company.
Manager on Duty, Main Street Video
2002-2004
I oversaw taking the money for rented videos. I helped keep track of all customers’ accounts and keep them up to date. I opened and closed the store.
Operations Analyst, Lakeshore Learning Materials
2000-2002
I was hired as extra help needed in any departments. I then got promoted to Operations analyst. I oversaw finding all orders that were lost and had not been shipped with in so many days. I was also in charge of all the companies copy and fax machines, fixing them if broken, ordering parts for them if needed and keeping up on all company supplies. I learned how to build phones and create new phone extensions for the phones for the entire company. I was one of very few people that were authorized to approve the largest company checks. I helped review all company cell phones to make sure we were getting charged for the correct things. I was also put in charge of all company lunches with the CEO and al management. Data Entry Clerk, Automobile Club of Southern California 1998-2000
I researched and confirmed active automobile insurance for new and used car dealers. I researched customer’s automobile insurance history and sent the letters to the customers. I also help with all the Mexico insurance, filing it and making sure it was all done the correct way. Customer Service, Hancock Fabrics
1995-1998
I measured and helped customers pick the fabric they wanted. I helped customers read and understand their patterns. I was a cashier as well.