Insurance Clerk Referral Coordinator

Rita Solano

**** ********** **. ******, ** ***** 469-***-**** ************@*****.***

Objective : I am interested in obtaining a position that offers advancement based on performance and that will allow me to utilized the experience I have gained.

EMPLOYMENT

03/2/2020 – Present Impounds Specialist Bilingual II - Exeter Finance, LLC

Inbound calls/ Outbound calls

Help with Spanish calls

Assign new impound accounts into Impounds queue

Work a daily list of accounts

Call impounds Facilities, Police Departments, Border Patrol and Insurance

Verify insurance coverage and file lien holders claims and add insurance claim information to portal

Assign PDA (when needed.)

Run Carfaxes / MMR’s

When done with my daily list help out teammates

Follow up with U.S Customs for Petitions, Disposition letter, Hold Harmless.

Assigned vehicles out for REPO

Filled out all documents needed to secure vehicles and emailed to vendor to secure

Follow up with vendors for ETA’s

08/14- 3/2020 Insurance Clerk – Tricolor Auto

Handle insurance processes, claims and bankruptcies

File lien holders claims

Ran carfaxes and MMR’s for vehicles value

Assign vehicle for pkup from impounds and U.S Customs

Submit petitions when vehicles are seized

Filled out paperwork to secure vehicles

Follow with vendors to confirmed vehicles were picked up

Apply total loss checks and closed accounts

Mail total loss titles to the insurance companies, customers and auctions

Helped few times title dept to assign out titles

Handle CPI (collateral protection) claims, close ledges, pay shops

Reconcile cash drawer

Track vehicle for location when stolen

Assign PDA (property damage appraisers) to inspect vehicles when needed

Follow with vendors to confirmed vehicles were picked up

Assign vehicles to the auction

Mail total loss titles to the insurance companies, customers and auctions

04/12-9/14 Insurance Clerk – PAACO Automotive

Obtain insurance policies

Verify insurance

Update insurance information on accounts

File CPI claims

Post insurance checks

Open side notes and closed CPI side notes

Follow up with adjuster

Contact,insurance agents and shop

Assign PDA (property damage appraisers) to inspect vehicles

Inbounds and out bound calls

06/08-09/14 Copart Auto Auction- Auction administration

Take buyers payment

Take buyers consignments

Contact adjuster,shops and impounds

Release vehicle to adjusters, appraisers and police officers for inspection

Enter vehicles information in website for sell

Mail titles to buyers

Release vehicles to transports

Handle inbound calls outbound

Print and mail proceed checks

PAACO Automotive Group- customer service,cashier,referral closer, referral coordinator

12 yrs

Loan processor

Closed deals

Take payments

Payment arrangement

Request payment for referrals

Mail titles

Order supplies

Inbound and Outbound calls

Contact this candidate