Data Entry Front Desk
Resume:
Michele Riley
Center Assistant - Avenidas
Turlock, CA 95382
***************@*****.***
Seeking a position, where I can use my skills and hardworking ability to benefit my employer and be of service to others. Knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and Software programs. Over nine years of customer service. I use Proper Formatting, Type documents/forms, Filing Procedures, and Data entry. Ability to use judgment to prioritize workload and meet deadlines Work Experience
Receptionist
H&R Block - Turlock, CA
January 2021 to April 2021
Greet clients in a personalized, friendly, and inviting manner • Match clients with the best-suited tax professional for their needs • Schedule clients how they would like to be scheduled • Handle client exits by ensuring all current and future needs are met • Maintain office cleanliness and organization of resources with team members • Other duties as assigned
Center Assistant
Avenidas - Palo Alto, CA
March 2017 to August 2019
Assists in the daily operations of the front desk and in coordinating lifelong learning and wellness programming. Course registrations, membership registrations, and wellness appointments in Active Net database; professional communication with wellness providers and teachers; two-way communication with participants for information and referrals, setting up and maintaining classes, events, and services in Active Net database, entering data for reporting purposes into Active Net database, and maintaining a welcoming environment in a social service organization dedicated to senior citizens and their families. Front Desk Receptionist
Reach Fitness - Palo Alto, CA
December 2013 to March 2017
Checking in members, Handle membership payments, cancellations, freezes and verify membership. Greet members. Sign up new members give tours to people who come in. Staff training, daily gym closeout and opening. Answer telephone and direct calls to appropriate staff members. Resolve customer service or billing complaints.
Education
GED
Merced Adult School - Merced, CA
2003
Skills
• CUSTOMER SERVICE
• DATA ENTRY
• EXCEL
• OUTLOOK
• POWERPOINT
• Copier
• FAX
• Copying
• Printing
• Microsoft Word
Assessments
Attention to Detail: Inventory — Familiar
July 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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