Administrative Assistant Customer Service

Paula V. Milo-Moultrie

601-***-****, 706-***-**** Athens, GA *****.********@*****.***

EXPERIENCE

Receiving Associate – Burlington 2022

Sorting, tagging, running merchandise to floor

Fulfillment Associate – MGE5 Amazon Sortation Center 2020 – 2022

Induction, sorting, pallet-building, processing damaged/returned/wrong location items

Clerical Support, Mobile COVID Testing – Georgia Department of Public Health 2020

Verify client information, track appointments, direct traffic, work outside

Reader/Scorer – Center for Assessment, University of Georgia 2019

Rate students’ responses based on a given metric accurately and timely using reading, composition, and deductive reasoning

Associate – Home Goods Distribution Center 2018

Check merchandise for accurate quantities, damages, and record data

Fuel Clerk – Kroger 2017 – 2018

Handle cash/credit transactions, customer service, stock shelves, empty trash, closer

Pastor, Warren Chapel United Methodist Church (Commerce, GA) 2017 – 2019

Pastor, Samuel Chapel United Methodist Church (Itta Bena, MS) 2014 – 2017

Director, Wesley Foundation Campus Ministry @ Mississippi Valley State University

Pastor, St. Mark United Methodist Church (Pascagoula, MS) 2011 – 2014

Pastor, St. Stephen United Methodist Church (Gautier, MS) 2011 – 2014

Weekly preaching and teaching including worship and bible study at a church

Create bulletins for worship and special occasions, newsletters

Maintain church records and correspondence

Photocopying, faxing, mail sorting

Conduct baptisms, weddings, and funerals

Serve on district board of ordained ministry and member of local organizations

Administration – Church policies and procedures (i.e. Finance, building maintenance)

Hire and fire staff, write job descriptions

Assist with programs and events in the areas of health, youth empowerment, and discipleship in local community

College campus ministry

oWeekly bible study, participant in campus events (membership drive, homecoming parade, founder’s week events), counseling

Seminar/Workshop Leader 2008–Present

Teach spiritual and personal growth by creating lesson plans, resource lists, and display materials

Additional Experience 1989 – 2011

Independent Beauty Consultant – Mary Kay Cosmetics, Inc.

Receptionist – J. G. Stanley & Co., Inc.

Merchandise Team Coordinator – NBC Experience Store

Administrative Assistant, Pension Department – Price, Raffel & Browne, Inc.

Receptionist/Administrative Assistant (Floater) – Olsten Staffing Service

Administrative Assistant, Finance and Operations – Bankers Trust Brokerage

Clerk, Mailroom & Messenger Center – NBC

These positions included the following duties and responsibilities:

oProduct demonstration, direct sales, customer service, recruiting, training

oGreet clients, answer phones, sort mail, maintain files, schedule conference rooms and meetings, take minutes, create a budget

oGenerate daily/weekly/monthly/quarterly reports for merchandising team, clean merchandise sample room, prepare booklets for pension clients, receptionist coverage, secure samples from vendors, meet with vendors, work with manager on special projects, gatekeeper for manager

EDUCATION

Bachelor of Arts, Political Science – University of Louisiana at Lafayette

Master of Divinity (Cum Laude) – Memphis Theological Seminary, Tennessee

SKILLS

MS Word, Excel, PowerPoint, Publisher

PRISM

QPR Suicide Prevention Training (Question, Persuade, Refer)

Public speaking/presenting/emceeing

PAST VOLUNTEER EXPERIENCES

Reading tutor, training in adult literacy techniques

Skin care and makeup sessions at a domestic violence shelter

Day camp counselor responsible for arts and crafts

SOCIAL MEDIA

LinkedIn, Twitter, YouTube (preaching samples) – Tuckston United Methodist Church (1/2/22, 3/29/21, 8/16/20, 7/5/20)

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