Front Desk Insurance Specialist

JODI ADKINS

**********@*****.*** H: 928-***-**** 3540 Split Branch Dr, Kingman, AZ 86401

Summary

Medical Authorization Insurance Specialist with excellent people skills and dedicated work ethic. Offering over 13 years’ medical office experience. Seeking a position for a Remote Healthcare Insurance Representative. Skills

Proficient in EMR Software Programs Knowledge of HMO’s, PPO’s, Medicare, and Medicaid Insurance Verification ICD-10 and CPT Coding

Experience

KRMC Urology Clinic Kingman, AZ Patient Account Representative 10/2019- Present

• Front Desk Receptionist- Insurance Verification, Customer Service

• Referral Coordinator- Referrals from insurance companies

• Surgery Scheduler- Authorizations – Knowledge in CPT and ICD-10 Codes Arizona Digestive Health Sun City, AZ Medical Office Assistant 08/2009 - 01/2019

• Front Desk Receptionist

• Medical Records Representative

• Authorization Insurance Specialist/Team Leader

Arizona Digestive Health Sun City, AZ Front Desk Receptionist 08/2009 – 09/2010

• Entered patient information including insurance, demographic and health history into the system to ensure that all records were up to date

• Collected forms, copied insurance cards and verified all information was entered correctly to coordinate patient information for billing and insurance processing

• Collected and processed copayments and out-of-pocket charges using Centricity and Ggastro

• Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security

Arizona Digestive Health Sun City, AZ Medical Records Representative 09/2010– 10/2012

• Fulfilled requests by patients, Primary Care Offices, attorneys, insurance companies, chart audits by payers or others for release of records

• Requested, received, and scanned into chart referrals for patients with insurance requiring document

Arizona Digestive Health Sun City, AZ Authorization Insurance Specialist/Team Leader 10/2012-1/2019

• Verified Insurance eligibility by Contacting insurance providers to verify correct insurance information

• Pre-authorized, pre-certified, or pre-notified proper billing codes for office visit and/or procedures in office,

Ambulatory surgical center, or hospital when requested by the patient’s insurance company for 7 gastroenterologists

• Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures

• Reviewed and approved times cards for processing by payroll department

• Documented and Approved PTO Vacations for Employees, insured each position had proper coverage

Education and Training

American Academy of Professional Coders Online CPC Physician Based Medical Coding Course in Certified Professional Coder 3/2019-8/2019

• Completed coursework in Medical Terminology, Anatomy, and CPC Coding Certification

• AAPC Certified Professional Coder 8/2019

Contact this candidate