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Office Assistant Customer Service

Location:
Accra, Greater Accra, Ghana
Salary:
Any for a start
Posted:
June 19, 2022

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Resume:

JERRICE EMEFA DJOKOTO

Address: New Jerusalem, Tema. Accra, Ghana.

Mobile +233-***-***-***

Email: adrggr@r.postjobfree.com

Nationality: Ghanaian

PERSONAL STATEMENT

The quest to learn and work in a professional ambiance enables me to compete with the emerging technology and widen the spectrum of my knowledge. A humble, well- mannered, self- motivated and innovative person with good communication skills. Able to work with or without supervision to achieve desirable results. EDUCATIONAL BACKGROUND

BACHELOR OF ARTS INTEGRATED BUSINESS STUDIES (MANAGEMENT), JUNE 2015-JUNE 2019

School: University For Development Studies (WA, Ghana) Grade: Not Classified Modules include: Financial Management, African Studies, Economics, Local governance management, Organizational Behaviour, Business Ethics, Occupational health and safety, Sales management, Labour and Employment Law.

DIPLOMA IN HUMAN RESOURCE DEVELOPMENT, JULY 2013- JUNE 2015 School: Academy of Professional Studies (Accra, Ghana) Grade: Not Classified Modules include: Human Resource, Marketing, Training and Development, Management Theory and Practice.

WEST AFRICAN SENIOR CERTIFICATE (BUSINESS), SEPTEMBER 2010- JUNE 2013 School: Half-Assini Senior High School (Half-Assini, Ghana) Year: 2009-2013

BASIC EDUCATION CERTIFICATE EXAMINATION, APRIL 2005-APRIL 2009 School: Datus Complex Schools (Accra,

Ghana) Year: 2005-2009

WORK EXPERIENCE

INTERN (EVERGREEN MICROFINANCE LIMITED), EASTERN REGIO".'J, GHANA, MAY 2018- AUGUST 2018

• Did a four month internship as a customer service executive with the organization as my third trimester program which is mandatory for every third year business student.

• Worked closely with the Branch manager in filing of documents, opening of accounts for clients, receiving calls and educating clients on products offered by the organization.

LEADERSHIP EXPERIENCE

WELFARE REPRESENTATIVE, UDS PAX ROMANA (MASHALLAN) APRIL 2016- APRIL 2017

Promoting the wellbeing of the members, enhance goodness to them; promote the interest of the association and also to visit members when they absent themselves from church or ill.

VICE PRESIDENT, UDS PAX ROMANA (MASHALLAN) APRIL 2017- APRIL 2018 Shadowing leader to the association and has a back-up responsibility to the President for the administration and governance of' the association: and able to raise concerns with the President where they arise.

ORGANIZER, UDS PAX ROMANA (MASHALLAN) APRIL 2018- APRIL 2019 Responsible for arranging and organizing team meetings, establishing an action plan, making sure tasks are done properly.

ASSISTANT HOUSE PREFECT, HALF-ASSINI SE1-.J"IOR HIGH SCHOOL, SEPTEMBER 2010-JUNE 2013

Had the responsibility of ensuring the entire welfare of students in my house (over 600 students) were disciplined and abided by the rules and regulations.

OTHER SKILLS AND EXPERIENCE PROFILE

GOOD COMMUNICATION SKILLS: Ability to relate well and communicate freely with clients no matter the background.

Able to work with or without supervision to achieve desirable goals. INTEREST AND HOBBIES

• Reading and listening to music

• Watching football and listening to current news

REFERENCES

NAME: Dr. Andrews Salakpi

OCCUPATION: Senior Lecturer

INSTITUTION: University for 0evelopment Studies, Wa Campus CONTACT: 024*******

NAME: Mr. Alexander Owiredu

OCCUPATION: Consultant, Accountant and

Lecturer ADDRESS: Box KN739, Kaneshie-

Accra

CONTACT: 024*******



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