Warehouse operations manager

Aisosa Iyekekpolo

***********@*****.*** +234**********

Summary

An experienced Facility business/ operations manager, Quality control expert, environmental and public health research specialist, customer service/relationship manager, business development analyst and marketing professional with over 10 years of work experience from working in Consumer goods, logistics and supply chain, laboratory, healthcare and hospitality environment and financial services industry. I have acquired advanced skills in Statistical Data Analysis, Customer Relationship Management (CRM) and customer service, business and operations management, product marketing and sales (B2B, B2C and FMCG), Business development, market research analysis, scientific research and tutoring. Although I am currently pursuing a doctorate degree in science and research, I am also building a career in supply chain and FMCG as a facility manager who is capable of working with and leading a team to achieve any set goal. I am adaptable, focused, motivated and efficient. A job is a chance to learn and gain skills/experience.

I look forward to meeting you remotely or in person Experience

Warehouse Manager

TradeDepot

Dec 2020 - Present (1 year 1 month +)

Key Achievements

• Management of Warehouse Inventory operations

• Recruit, train and set up a team of over 100 Warehouse and Logistics staff

• Develop SOP’s and processes for smooth warehouse operations

• Managed Inventory worth over $10M

•Ensured inventory was accounted for at all times

•Developed smooth operations between all areas of the supply chain – Inbound, warehousing and outbound

•Round the clock operations and delivery

•100% OTIF, FIFO and safety efficiency

Key Responsibilities

• Warehouse management

• Review and manage all external depot/warehouse operations.

• Manage and Optimize Site Assets and Resources including equipment, labour and manpower

• Review and plan logistics and distribution operations

• Lead and coach the team on stock take system.

• Manage and Optimize Supply Chain Overheads.

• Proper stock taking

• Shift planning to ensure continuous and smooth operations

• Check depot days of cover daily and communicate with planning if required

• Report all stock outs to depot, sales and planning

• Liaise with planning to resolve stock issues

Network Marketer

Longrich 隆力奇

Aisosa Iyekekpolo - page 1

Mar 2016 - Present (5 years 10 months +)

Sale and marketing of consumer goods

Digital advertising and marketing campaigns to create product awareness Onboarding and management of marketing and sales downlines Warehouse/Fulfillment Consultant

Aisiki- Feeding Africa!

Jan 2021 - Present (1 year +)

Coordinate and manage depot/warehouse operations from procurement to logistics/delivery Review and monitor Warehouse Inventory and resources (Food, Agricultural produce and other FMCG) Market and product research, operations, demand and sales forecasting to ensure efficient operations Inventory and E-commerce management using Odoo, CRM and email marketing Ensure goods are in optimum conditions via safety inspection and monitoring, quality control and packaging

Ensure customer satisfaction leading to retention and increase in vendor base Recruit, Manage and train staff on depot management, stock taking, packaging and distribution Independent Contractor

Airful

Nov 2021 - Dec 2021 (2 months)

Provision of services in the areas of

• Project management

• Business development

• Content marketing

• Market research

Medical Research writer

Isieowo health blog

Feb 2021 - Apr 2021 (3 months)

Research and Publication of scientific/medically relevant articles Account Relationship Manager

First Bank of Nigeria Ltd.

Jan 2019 - Dec 2020 (2 years)

Responsibilities:

· Approach customers with the aim of winning new business.

· Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.

· Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.

· Follow up customers with dormant accounts, convince to resume dealings with the bank.

· Implement marketing strategies / programs laid out by the bank to boost profit.

· Listen to customer requirements and present appropriately to make a sale.

· Achieve set deposit targets/contributions by acquiring business/investment deals from private, public, individuals and corporates.

· Prepare documentation on the creation of risk assets to increase business office profitability. Aisosa Iyekekpolo - page 2

· Sell / cross-sell and upsell the banks products.

· Market the brand.

· Perform other related duties as assigned by the business manager. Marketing Associate

First Bank of Nigeria Ltd.

Dec 2018 - Feb 2019 (3 months)

Sale of all bank products and services including accounts, credit facilities, ATM cards, digital and online services

Marketing campaigns and digital product marketing

Individual and corporate customer service, lead generation and negotiation Onboarding, setup and management of customers on application channels like First mobile and firstmonie

Business development analysis, report writing and retail team management Client relationship management, risk assessment and credit analysis Data Analyst

Catholic Relief Services

Jan 2017 - Dec 2018 (2 years)

Responsibilities:

• Interpret data, analyze results using statistical techniques and provide ongoing reports

• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

• Acquire data from primary or secondary data sources and maintain databases/data systems

• Identify, analyze, and interpret trends or patterns in complex data sets

• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

• Work with management to prioritize business and information needs

• Managing master data, including creation, updates, and deletion.

• Commissioning and decommissioning of data sets.

• Managing and designing the reporting environment, including data sources, security, and metadata.

• Supporting the data warehouse in identifying and revising reporting requirements.

• Developing initiatives for data integrity and normalization.

• Generating reports from single or multiple systems.

• Training end-users on new reports and dashboards.

• Providing technical expertise in data storage structures, data mining, and data cleansing. Plant Manager

Cole Farms

Jan 2013 - Dec 2016 (4 years)

Key Achievements

• Increased production count and efficiency.

•Reduction of spoilage to less than 3%

•Management of farm operations covering an entire town

• Setup and management of 5 different warehouses and distribution centres in Edo state.

• Manage a $5M worth of Inventory.

Aisosa Iyekekpolo - page 3

Responsibilities:

• Developed intensive, ambitious business strategies, short-term goals, and long-term objectives to achieve operational excellence and business expectations.

• Lead Project and expansion strategy

• Ensure Customer Satisfaction (Service Level)

• Farmer and customer acquisition to ensure effective supply and demand

•Use technology to evaluate as well as improve performance and quality.

•Allocate and manage staff resources according to changing needs.

•Develop business by gaining new contracts, analyzing logistical problems and producing new solutions.

•Business expansion via aggressive marketing and superb customer service.

•implement health and safety procedures

•manage and train staff

Head of Research (HICU)

General Hospital Minna

Feb 2015 - Jan 2016 (1 year)

Enforcement of hand washing and infectious disease prevention protocol Monitoring of patient wards to ensure proper sanitation procedures Data analysis for proper and effective hospital sanitation procedures Trainee

NNPC

Mar 2011 - Apr 2012 (1 year 2 months)

Responsibilities:

• Oversee daily oil field operations

• Ensure proper utilization operational field staff.

• Documentation and computerization of company records

• Health, Environment and Safety duties, Hazard analysis and Bioremediation

• Field and flow station operation, monitoring and maintenance

• Undertake any other duties consistent with the position and as required by management. Education

University of Benin

Master's degree, Environmental and Public Health microbiology 2016 - 2019

Bacteriological air quality, drug resistance testing, pathogenesis and virulence, molecular biological analysis and environmental and public health impacts of airborne bacteria University of Benin

Bachelor of Science - BS, Microbiology, General

2009 - 2014

Licenses & Certifications

Aisosa Iyekekpolo - page 4

EFSET ENGLISH CERTIFICATE C2 PROFICIENT - EFSET standard English Test Skills

Statistical Data Analysis • Sales & Marketing • Customer Relationship Management (CRM) • Quality, Health, Safety, and Environment (QHSE) • Fast-Moving Consumer Goods (FMCG) • Warehouse Operations

• Supply Chain Management • Customer Service • Web Content Writing • Business Development Aisosa Iyekekpolo - page 5

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