Customer Service Representative

CAROL A MCCAMANT

**** ******* ****** 907-***-**** Home

Anchorage AK 99515 907-***-**** Cellular

*************@*****.***

JOB SEARCHING GOALS

Looking for a job which will allow me to keep expanding my 40 years’ experience in Customers Relation and Accounting related skills to the better for a Company and its Clients. EDUCATION AND TRAINING

Associated Degree with emphasis on business and accounting. Several National Seminars on Supervisory skills and Telecommunications for Non-Engineering. Microsoft Excel level 2 and CHR – SQL basics.

EMPLOYMENT HISTORY

Feb 1985 – Feb 2001 Enstar Natural Gas Company

Cashier, Customer Service Representative, Credit Collections Rep, Account Payable Clerk I left Enstar for a carrier improvement.

Feb 2001 – May 2022 TelAlaska Inc.

Account Payable Associate, Circuit Provisioning Specialist, Account Receivable Specialist, Customer Service Representative.

My position was eliminated by new managerial organization restructuring. SUMMARY OF QUALIFICATIONS

Customer Service, Credit, Accounting, Communications / Media experience Excellent written and verbal communication skills

Sharp, innovative, quick learner, ability to adapt quickly to any new challenge. COMPUTER / ADMINISTRATIVE SKILLS

Accounts Payable, Account Receivable, Bank Reconciliations, General Ledger. Inventory, Payroll, Purchasing, Petty Cash, Regulatory Compliance. Typing (70+ wpm), Microsoft Word / Excel, People Soft, HTE Software, IBM System 400, Oracle /JD Edwards Software, Lotus 1-2-3, Lawson Software. Familiarity with a variety of office machines.

SUMMARY OF EXPERIENCE

General Ledger: balance of various accounts, prepare Journal vouchers. Accounts Receivable: maintain and process work orders. Account Payable: process invoices, reviewing account coding, matching purchasing / receiving to invoices, maintaining list of pre-approved repetitive monthly payments, contact points for all vendors, prepare and distribute reports, preparation and distribution of year end 1099 forms. Payroll: reviewing and code timesheet for data entry and payment, knowledge of union payrolls. Customer Accounting: full spectrum of interface with Customers from New Service to various complaints resolution.

Credit / Collections: manage customers delinquent accounts, service disconnects, personal contacts with customers with overdue payments.

REFERENCES

Megan Clapper, HR director at ASTAC 907-***-****

Lisa Sipes, TelAlaska Customer Service 907-***-****