KYTRINA FORD
**** ********* ** *******, ** ***** · 404-***-****
********@*****.***
Proactive and organized professional desiring to transfer customer service and administration skills as a front office assistant. Looking to make a positive influence through effective organization and communication.
EXPERIENCE
2021 – 2022
FRONT DESK ADMINSTRATOR, Piedmont Healthcare
Greet patients visiting the facility, answering any questions they would have and assist if needed to fill out required forms
Inform the Doctor, Nurse or other healthcare facilitators about impending appointments
Communicate test results to patients when directed by physicians or nursing professional
Assist patients with re-scheduling appointments and other scheduling issues
2021 – 2021
ADMIN ASSISTANT, department of juvenile justice
Uses independent judgment and initiative to perform administrative, clerical and secretarial duties in support of an individual employee or group of employees.
Provides clerical support such as incidental typing, filing, ordering supplies, and sorting mail.
Provides general clerical support to an office, to include such tasks as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
Provides clerical support such as incidental typing, filing, ordering supplies, and sorting mail.
2005 – 2021
COMMERCIAL BULK PACKER, UNITED PARCEL SERVICE
Weigh and label packages appropriately
Inspect packages to ensure no damage
Keep records of packages including delivery notes and invoices
EDUCATION
1990
HIGH SCHOOL DIPLOMA, Tri- Cities High school
SKILLS
13 years of SAP and Microsoft Office experience
Great organizational and multitasking skills
Administrative Support
Data Verification
Scheduling
Acute attention to detail
Excellent phone manner with the ability to deal with high-volume calls
Problem- solving and conflict resolution
HIPPA Compliance
REFRENCES
Available upon request