Customer Service Office Manager

Brittany Eleam

Arlington Tx ***** 682-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Dedicated cafeteria leader with experience controlling costs and increasing efficiency to maintain budget goals. Consistently outperformed objectives by strengthening controls and updating procedures. Excellent communication, observational and planning abilities.

SKILLS Safe handling procedures

Menu planning

Inspection skills

Customer Service

File Handling

Chatting Communication Skills

including writing, grammar and

punctuation

Time Management

Anticipates Needs

WORK HISTORY LEAD COOK CAFETERIA 08/2012 to 09/2020 Shultz Dinning Hall/ ULM Monroe, LA

Cooked meals according to administrative policies, health code regulations and food service standards.

Managed team of 10 cafeteria staff, monitored productivity and developed improvement plans to maximize performance.

Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges. Prepared and served over 200 nutritious meals each day. Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Maintained excellent attendance record, consistently arriving to work on time.

ADMINISTRATIVE OFFICE MANAGER 09/2019 to 03/2020

New Life Behavioral Monroe, LA

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Designed office space and worked with construction and utility contractors. Created new employee handbook, IT policies and disaster recovery procedures.

Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.

Recruited, hired, trained and supervised staff of 14 and implemented mentoring program that offered positive employee engagement. EDUCATION GED 05/2009

West Monroe High School, West Monroe, LA

CERTIFICATIONS Association for Project Management (APM)

Medical City Fort Worth HIM Specialist 10/21 -current

A health information management specialist works with medical records and maintains the security of electronic medical records systems. Your duties in this career include working with healthcare staff to establish a record-keeping process for admittance and discharge data. You must ensure that health information procedures are in compliance with laws and policies. You also make sure that the electronic medical records system has the necessary security and privacy features. Your responsibilities include making changes to the system or file storage processes if needed. You select, configure, and deploy applications and software that best meet the needs of a healthcare organization.

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