Customer Service Network Technician
Resume:
claudel victor
Columbia
Maryland
21044
***************@*****.***
Date of Birth: 07/06/1986
Nationality: hatian
Civil state: Single
Employment objetives: to find a job of English teaching techniques, Call Center so I can
develop my skills and potentials in these areas.
Primary school: Glenwood Elementary School
High school: Glenwood Elementary School
Technitien in electricity. canado technic
Certification In Cisco of
Claudel Victor
•Cisco Certified Design Associate (CCDA®)
•Cisco Certified Entry Networking Technician (CCENT)
Validates the ability to install, operate and troubleshoot a small enterprise branch network, including basic network security. With a CCENT, network professional demonstrates the skills required for entry-level network support positions - the starting point for many successful careers in networking. The curriculum covers networking fundamentals, WAN technologies, basic security and wireless concepts, routing and switching fundamentals, and configuring simple networks. CCENT is the first step toward achieving CCNA, which covers medium size enterprise branch networks with more complex connections.
•Cisco Certified Network Associate (CCNA)
Validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN. CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs).
•Cisco Certified Network Professional (CCNP)
Validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP have demonstrated the skills required in enterprise roles such as network technician, support engineer, systems engineer or network engineer.
Language – English, Spanish, French, Creole.
Computer Skills – Microsoft Office, Photoshop, Corel Draw, Windows server 2008, Lunix
Solid Source Global Solutions option : transfert the call
to the clair voyance.
Hyde park service selling option:power energie
Gas & electricity.
customer services option: samsung smart TV
technical support
customer services, technical support
remote management departmen
Arise Platform :working from home
CCHS: customer service
Walgrens: customer service
home depot : customer service
Disney word: customer service
Lives ops : working from home
Victoria secret : customer service
Nike : cusotmer service
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