Front Desk Warehouse Associate
Resume:
Stacie Ashby
Medical Receptionist
Charlotte, NC 28227
********@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon - Charlotte, NC
February 2022 to May 2022
Picked and packed orders in warehouse setting
Medical Receptionist
Reserve Health - Charlotte, NC
July 2020 to October 2021
Answered all incoming calls in a friendly and professional manor. Checked patients in for various services. Scheduled patient appointments. Checked patients out with proper care instructions and Or referrals. Enter patients demographic information correctly and re-verified current patients demographics. Collecting patients co-pays for visits and or balances. Received documents and scanned into patients electronic charts. Faxed documents to other providers requesting patient records. Escorted patients to available rooms. Ordered office supplies and made sure lobby was very clean and neat. Front Office Specialist
Concentra urgent care - Charlotte, NC
November 2017 to July 2020
Answered all incoming calls in a friendly and professional manor. Checked patients in for various services. Scheduled new patient appointments. Checked patients out with proper care instructions and Or referrals. Enter patients demographic information correctly and re-verified current patients demographics. Collecting urgent care patients co-pays for urgent visits. Received documents and scanned into patients electronic charts. Faxed documents to other providers requesting patient records. Escorted patients to available rooms. Ordered office supplies and made sure lobby was very clean and neat. Disinfect counters door knobs chair arms etc. Administrative /Receptionist
AppleOne - Charlotte, NC
September 2016 to August 2017
Contract Assignment Carolina CAT, Monroe, NC
Front Desk Receptionist
● Facilitate multi-line phones
● Take phone messages and forward to the correct department
● Process purchase orders
● Filing and faxing documents
● Process service reports for mechanical repairs
● Special projects upon request
Medical Front Desk Receptionist
The Hague Cosmetic Plastic Surgery Center - Norfolk, VA December 2013 to September 2015
Facilitate multi-line phones and appointment schedules.
● Collection of patients co-pays
● Prepare and maintain patient charts and confidential medical files.
● Resolve issues, order supplies, distribute mail.
● Compassionate interaction with patients and colleagues.
● Ordering of office supplies
● Responsible for nightly register balance and petty cash Part Time Office Manager/Receptionist
Don's Plumbing & Repair - Virginia Beach, VA
March 2009 to November 2014
Effectively respond to service calls.
● Schedule service appointments.
● Process bank deposits, accounts payable / receivables.
● Accurately input client data and payment information.
● Resolve issues, order supplies, distribute mail. Allergy Specialist Coordinator
Eastern VA Ear Nose & Throat Specialist - Chesapeake, VA January 2012 to December 2013
Allergy Coordinator
● Facilitate multi-line phones and appointment schedules.
● Insurance verification.
● Prepare and maintain patient charts and confidential medical files.
● Resolve issues, order supplies, distribute mail.
● Compassionate interaction with patients and colleagues.
● Called patients to remind them of their appointments.
● Special assignments upon request
Education
High school diploma in Business Administration
Tidewater Community College - Virginia Beach, VA
2008 to 2010
Skills
• EXCELLENT MULTITASKER (Less than 1 year)
• ORGANIZATIONAL SKILLS (Less than 1 year)
• Medical Office Experience
• Multi-line Phone Systems
• Medical Office Experience (5 years)
• Multi-line Phone Systems (10+ years)
• Medical Scheduling (5 years)
• Medical Records (5 years)
• Medical Receptionist
• Phone Etiquette
• Accounts Receivable
• Insurance Verification
• HIPAA
• EMR Systems
• Laboratory Experience
Certifications and Licenses
CPR Certification
BLS Certification
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