Stacie Ashby

Medical Receptionist

Charlotte, NC 28227

adrg1y@r.postjobfree.com

+1-757-***-****

Authorized to work in the US for any employer

Work Experience

Warehouse Associate

Amazon - Charlotte, NC

February 2022 to May 2022

Picked and packed orders in warehouse setting

Medical Receptionist

Reserve Health - Charlotte, NC

July 2020 to October 2021

Answered all incoming calls in a friendly and professional manor. Checked patients in for various services. Scheduled patient appointments. Checked patients out with proper care instructions and Or referrals. Enter patients demographic information correctly and re-verified current patients demographics. Collecting patients co-pays for visits and or balances. Received documents and scanned into patients electronic charts. Faxed documents to other providers requesting patient records. Escorted patients to available rooms. Ordered office supplies and made sure lobby was very clean and neat. Front Office Specialist

Concentra urgent care - Charlotte, NC

November 2017 to July 2020

Answered all incoming calls in a friendly and professional manor. Checked patients in for various services. Scheduled new patient appointments. Checked patients out with proper care instructions and Or referrals. Enter patients demographic information correctly and re-verified current patients demographics. Collecting urgent care patients co-pays for urgent visits. Received documents and scanned into patients electronic charts. Faxed documents to other providers requesting patient records. Escorted patients to available rooms. Ordered office supplies and made sure lobby was very clean and neat. Disinfect counters door knobs chair arms etc. Administrative /Receptionist

AppleOne - Charlotte, NC

September 2016 to August 2017

Contract Assignment Carolina CAT, Monroe, NC

Front Desk Receptionist

● Facilitate multi-line phones

● Take phone messages and forward to the correct department

● Process purchase orders

● Filing and faxing documents

● Process service reports for mechanical repairs

● Special projects upon request

Medical Front Desk Receptionist

The Hague Cosmetic Plastic Surgery Center - Norfolk, VA December 2013 to September 2015

Facilitate multi-line phones and appointment schedules.

● Collection of patients co-pays

● Prepare and maintain patient charts and confidential medical files.

● Resolve issues, order supplies, distribute mail.

● Compassionate interaction with patients and colleagues.

● Ordering of office supplies

● Responsible for nightly register balance and petty cash Part Time Office Manager/Receptionist

Don's Plumbing & Repair - Virginia Beach, VA

March 2009 to November 2014

Effectively respond to service calls.

● Schedule service appointments.

● Process bank deposits, accounts payable / receivables.

● Accurately input client data and payment information.

● Resolve issues, order supplies, distribute mail. Allergy Specialist Coordinator

Eastern VA Ear Nose & Throat Specialist - Chesapeake, VA January 2012 to December 2013

Allergy Coordinator

● Facilitate multi-line phones and appointment schedules.

● Insurance verification.

● Prepare and maintain patient charts and confidential medical files.

● Resolve issues, order supplies, distribute mail.

● Compassionate interaction with patients and colleagues.

● Called patients to remind them of their appointments.

● Special assignments upon request

Education

High school diploma in Business Administration

Tidewater Community College - Virginia Beach, VA

2008 to 2010

Skills

• EXCELLENT MULTITASKER (Less than 1 year)

• ORGANIZATIONAL SKILLS (Less than 1 year)

• Medical Office Experience

• Multi-line Phone Systems

• Medical Office Experience (5 years)

• Multi-line Phone Systems (10+ years)

• Medical Scheduling (5 years)

• Medical Records (5 years)

• Medical Receptionist

• Phone Etiquette

• Accounts Receivable

• Insurance Verification

• HIPAA

• EMR Systems

• Laboratory Experience

Certifications and Licenses

CPR Certification

BLS Certification

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