Customer Service Athletic Director

ARIELE

FOWLER

**** * ******** ***#** Stockton, CA 95207 510-***-**** **************@*****.***

Skills Summary

Business

Lead area of impact for showroom at CEC Entertainment

Created strategic plans to bring up sales, guest satisfaction, company profit

Majoring in business and management/ college courses

Management

Manager at CEC Entertainment

Skills to lead, delegate tasks, motivate, and work to better my team

Time management, organization, decision making, communication, adaptability, conflict resolution, ability to work under pressure

Lead Consultant at FedEx Office in Livermore

Assistant Manager at FedEx Office Modesto

Education

HS Diploma/June 2016

Graduated from Patten Academy of Christian education

Honor roll student

Assistant athletic director/coach/head of athletic staff/ scorebook stats keeper

Attended Vanguard University and Laney college, studying for business and management major courses and computer science minor.

Experience

FedEx Office (current)

Center Consultant/ June 2018-August 2019

Customer service skills, getting to know customers, 4 C’s, production, and packing and shipping.

Lead Consultant / August 2019-January 2021

Customer service skills, getting to know customers, 4 C’s, production, packing and shipping, training team members, and leadership skills.

Assistant Manager/ January 2021-Current

Customer service skills, building relationships with customers, Consulting, production, packing and shipping, training team members, leadership skills, delegating task, problem solving, scheduling, communicating and marketing.

Cec Entertainment

Manager / February 2017- June 2018

As a manager who tends to open the store on a daily basis, I have to finish and fix what was left from the closing the night before which is a lot of pressure sometimes because everyone does not do what they are supposed to. This job requires great coordinating and time management because you only have a certain time frame to finish everything that is required. Most importantly being able to guide and lead a team no matter what situation, and training employees to be able to perform accurately. Keeping up sells on the business aspect which means keeping customers happy and first no matter what and being capable of communicating.

Wonolo Co.

Driver / July 2016- February 2017

Time management

Delivery driver

Communication

Customer service

Team work

Empowerment for success

Receptionist/ office work summer 2015

Great job working for people with special needs, organization helped them find jobs and go to school and on field trips. Required communicating whether it be to the clients with special needs or to the workers who were involved with them. Paperwork filing, scheduling and more.

Awards and Acknowledgements

honor roll/certificate of appreciation/ athletics award

running a team and staff for basketball and volleyball throughout high school

assistant athletic director for basketball and volleyball

book keeper

3.0 GPA and higher

championship basketball team

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